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Published on Wednesday, May 23, 2018

Airline named Which? Travel Brand of the Year for first time ever






Jet2 has become the first airline ever to win Which? Travel Brand of the Year at the 12th annual Which? Awards.

The awards claim to recognise brands that deliver exemplary products and customer service.

Which? said: "Following a disastrous year for airlines, Jet2 has stood out for providing its customers with cheap tickets, good customer service and timely compensation."

In addition to this accolade, Jet2.com has also become the only UK airline to earn the prestigious 'Which Recommended Provider' status for the past two years.

Jet2 commercial director Steve Lee said: "We are very proud to be named Which? Travel Brand of the Year, as it is a ringing endorsement of the service that we give our customers.

"These coveted awards are given to organisations that provide the very best customer experience, and it goes to show that the investment and hard work that we put into delivering a VIP experience for our customers is working."

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  • Absolutely!

    Travelled Jet 2 for the first time in January. Definitely better than TUI or BA. I just hope they keep that standard up.

    By Peter Mannell, Thursday, May 24, 2018

  • Well done Jet2

    Well done Jet2...an accolade well deserved. Please can you consider flying from Bournemouth Airport offering some different destinations from the usual TUI and Ryanair places?

    By jonathan rawsthorn, Thursday, May 24, 2018

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