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Published on Monday, October 1, 2018

Former TUI manager admits seven-year fraud

Former TUI manager Karen Doyle has pleaded guilty to defrauding the operator of over 63,000-worth of gift vouchers over a seven-year period.

She pleaded guilty on Monday at Luton Crown Court to stealing gift vouchers worth a total of £63,454 between February 2011 and February 2018. She left the company in May.

TUI said the court case sets a 'clear warning'.

The former Marella Cruises general manager of supplier management and ancillary, from Grantham Avenue, Braintree, appeared under her maiden name Karen Mitchell.

She was released on unconditional bail and will be sentenced on October 22.

The court heard she 'abused her position as a senior manager'.

TUI said: "We take any fraudulent activity incredibly seriously and welcome todays outcome. This is a clear warning to anyone considering anything similar and we will not hesitate to take legal action or refer such matters to the relevant authorities."

Doyle is well known in the travel industry, having worked at Royal Caribbean, Cunard, Air UK and Emirates, as well as Thomas Cook, where she was a branch manager.

She joined TUI in 2009 as general manager for cruise distribution and became general manager commercial relations in 2014.

Prior to working for Tui, Doyle held roles at Royal Caribbean International, Air UK, Emirates, Cunard and Thomas Cook, where she was a branch manager.

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