Mall of America

Published on Tuesday, October 9, 2018

Your Travel Website Needs to Be More Than a Booking Engine

The days when online interaction between travel agents and their customers consisted simply of a few clicks to confirm a booking are increasingly disappearing.
No Surprises
Whatever might have been the case in the past with travel agents operating in specialist sectors of the industry, today the world is different.  Holiday providers are desperately keen to win a greater share of bookings and, to do that, they're looking at two things:
a diversification of the propositions they offer;
their online customer engagement models, seeking to retain the customer for a broader range of engagement and experience.

To read on, see the full article here; Your Travel Website Needs to Be More Than a Booking Engine 

Story Image

Your Comments

, be the first to post a comment.
Your email:

Email other comments made to this story

NOTE: Comments are subject to admin approval before being posted.
Mole Poll
'Ryanair UK pilots offer to call of strike' - Who is your sympathy with ?
Pilots 50.8 %
Ryan Air 49.2 %

Thank you for your vote


Tom Garzilli CMO [email protected]
talks to Graham McKenzie about
Travel Week in London and future plans

Designate talks Brexit,
HumanKind and Brighton

Graham McKenzie talks to
Eric Liebman of Ingenico

Graham McKenzie talks to Missouri
State Tourism Director Ward Franz

Move scroll bar (above) left to right for more videos!