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Published on Thursday, January 24, 2019

Holidaymaker 'crushed' by obese woman on hotel waterslide blames Thomas Cook

Thomas Cook is facing legal action from a woman who claims she was 'almost crushed to death' when an obese woman landed on her on a hotel waterslide.

Jemma Joslyn, 32, is taking action against the operator claiming there were no safety precautions in place at the hotel to monitor who was coming down the slide.

The mother-of-two has also accused Thomas Cook of providing 'appalling' aftercare.

Thomas Cook issued a short statement today saying: "Both our UK-based welfare team and our in-resort team have been in touch with Ms Joslyn on several occasions following this accident. We also arranged for her parents to fly to Turkey to be with their daughter."

A spokeswoman said a duty office arranged flights for the parents free of charge, plus transfers and for them to stay at the hotel where the children were staying.

She said she could not comment further as the case is with the legal team.

According to a report in the Daily Record, Jemma Joslyn was only 14 hours into her holidays at the Liberty Hotels Lykia in Olu Deniz, Turkey, when the incident happened.

She said she had just come down the slide when a women crashed into her, feet first, and was travelling 'around 30 miles per hour'.

Ms Joslyn, from Seaford in East Sussex, was rushed to the hospital with internal bleeding, liver and kidney damage, fluid on the right lung and five cracked ribs.

She had to spend £5,000 on 'lifesaving' surgery, which a friend helped pay for.

She also alleges that hotel staff did not check on who was looking after her children while she spent eight days in hospital, three of them in an intensive care unit.

"If it was left up to Thomas Cook I would be dead and my children would be in the Turkish care system somewhere," she told the newspaper

She still hasn't been able to return to work.

Magdalena Knez, travel litigation solicitor from Slater and Gordon, who is representing the case, said: "My client could have spent her life needing serious medical attention due to the fact that the swimming pool slide was not operated with the appropriate safety measures.

"At this point we are still unclear as to the extent of her injuries and the long term effect this will have on her health.

"Every British holiday maker has the right to be protected by their holiday provider who should provide adequate care while they are abroad."

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  • Really?

    It is very sad that people on holiday have accidents, and we all regret that these things happen. However blaming a tour operator for the stupidity of guests and their total lack of common sense is taking things too far. So do all guests, irrespective of age, have to be led by the hand and given basic common sense classes. If anything, the lady in question should be suing the person who caused her injuries, not the tour operaror. I am not condoning the alleged lack of care for the children, whilst flights etc were arranged for family, but taking this forward legally is just too much. Anyone ever heard of Travel Insurance ?

    By Elaine Molyneux, Thursday, January 24, 2019

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