Mall of America

Published on Wednesday, August 14, 2019

EasyJet pays family £165K after failing to assist stroke victim

EasyJet has paid out £165,000 to a family of an elderly man after crew failed to spot that he was having a stroke onboard one of its flights.

Keith Tarry, aged 88, was travelling alone from his home in Palma, Majorca to Southend to visit his family in the UK when he became ill.

An EasyJet investigation later found that a flight attendant was concerned enough about Mr Tarry to bring him a glass of water, but he didn't drink it.

No medical assistance was sought, and when Mr Tarry's family collected him from Southend Airport he was in a wheelchair and unable to stand or speak.

After his stroke, in April 2017, Mr Tarry was admitted to a nursing home, where he died last month of an unrelated medical condition.

His family brought legal proceedings against EasyJet alleging medical assistance should have been sought before the aircraft departed, which might have resulted in him making a better recovery.

A spokeswoman for the budget airline said it would not comment on the matter as it had been settled.

Story Image

Your Comments

, be the first to post a comment.
Your email:

Email other comments made to this story

NOTE: Comments are subject to admin approval before being posted.
Mole Poll
How will the UK Travel Industry vote in #GE2019 ?
Lab 23.36 %
Con 27.84 %
Lib 27.15 %
Other 21.66 %

Thank you for your vote


Travel 2 WTM podcast with the Deep South USA

Tourism trends , Overtourism, the 'Halo' effect - The Mole talks to Amir Eylon of Longwoods

Lower comms costs, better client interface and secure data? The Mole talks to the experts

Was the Thomas Cook brand tarnished before the demise?

Move scroll bar (above) left to right for more videos!