Skyteam
http://admin.travelmole.com/images/stories/2009/images/british-airways-3478771_640(1).jpg

Published on Wednesday, February 26, 2020

BA strengthens NDC platform






British Airways is strengthening its New Distribution Capability (NDC) platform with new initiatives to enable agents to better integrate and manage NDC and increase the benefits to customers who book through NDC-enabled agents.


However, at the same time, agents not connected to NDC will no longer have access to BA's cheapest short haul fares through GDSs.


BA said the latest changes will drive it closer to achieving IATA's goal of 20% of indirect bookings through NDC APIs by the end of this year.


The airline has already exceeded this target in the UK.


From the end of March, travel agents connected to NDC will be able to accept or search between different flight options, without the need to contact a call centre.


BA's NDC platform will now include full servicing prior to ticketing for agents who offer their customers a delay between booking and ticketing. This will give agents the ability to change dates and times for held bookings. This follows the launch of a new 24/7 NDC Service Escalation Process, said BA.


The airline is also expanding its Long Haul Additional Price Points across more routes and introducing extra price points on Short Haul. The lowest three Short Haul Basic inventories will now only be available through NDC and direct channels for customers starting their journey from the UK.


BA head of distribution Rogier van Enk said: "These enhancements demonstrate our commitment to delivering more choice and value to customers and trade partners. It's just the beginning of our 2020 distribution strategy and we will continue to listen and collaborate with our agency partners as we expand our New Distribution Capability offering. If there is ever a time for trade partners to join us on this journey, it's now."


The additional price points and Short Haul Basic content will be available through any trade partner connected to British Airways' New Distribution Capability (NDC) APIs and through the airline's direct channels.

Story Image



Your Comments

, be the first to post a comment.
Your email:






Email other comments made to this story


NOTE: Comments are subject to admin approval before being posted.

What is GoodtoGo? | Submission Form

GoodtoGo - Friday, April 3rd
UK Special Edition
USA Special Edition
Asia/Pacific Special Edition

GoodtoGo - Friday, March 27th
UK Special Edition
USA Special Edition
Asia/Pacific Special Edition

GoodtoGo - Friday, March 20th
UK Special Edition
USA Special Edition
Asia/Pacific Special Edition

Mole Poll
Are the UK Government doing enough to protect the Travel industry?
yes 49.93 %
no 50.07 %

Thank you for your vote


LATEST MOLES' PODCAST

Centara Reserve, their first luxury resort, to open in Samui December 2020

Active Adventurers, Cultural Explorers, and Wellness Seekers in the Emirate of Ras Al Khaimah

Clearwater Marine Aquarium talks about Rescue Rehab Release and the future of Marine Life

Dana Young CEO and President of @visitflorida

The Mole talks to Mal Barrit the MD of @traveltek about expansion, tech and strategy

UPCOMING EVENTS
\m