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Published on Wednesday, April 1, 2020

TravelMole launches 'smashed it' campaign to help spread the love







TravelMole has launched a campaign today encouraging agents to give a shout out to suppliers that have been super helpful during the coronavirus pandemic.

As the travel industry battles to find a way through the crisis, the 'smashed it' campaign is designed to help spread some positivity.

Many agents have already taken to social media to give credit to suppliers who have gone above and beyond to support the trade.

Suppliers that have been praised so far include Fred Olsen, Celebrity Cruises, Riviera Travel, Jet2, Riviera Travel, Shearings, Sandals, Jetset, Hoseasons, Do Something Different, Holiday Extras, Gold Medal, US Airtours and TUI.

If you think a supplier has 'smashed it', just click on POST YOUR COMMENT below, tweet us to @TravelMole.com, or message us via Facebook.


The campaign comes as sectors across the travel industry continue to pull together during this unprecedented time.


Rival agency groups are now working side by side to share their expertise and resources with the wider industry.

Advantage Travel Partnership, for example, has created a list of product currently available to help agents across the industry hold on to existing bookings and grab new sales.

Not Just Travel and its sister recruitment company, The Travel Franchise, have launched an online community hub for everyone who works in the travel industry.

Called The Travel Nation, it aims to bring everyone together for mutual support and promises a daily programme of interviews, podcasts, webinars and other content.

Even rival travel trade media have united behind the #onetravelindustry movement with one common goal during the coronavirus crisis.

Abta Magazine, Cruise Adviser, Cruise Trade News, NI Travel News, Selling Travel, Travel Bulletin, TravelMole and TTG are working together to stand behind the industry at a time when the sector faces its biggest ever threat.

All the media brands will be using #onetravelindustry to showcase best practice, tips and experiences from across the travel industry to share how companies large and small are dealing with the impact of the coronavirus.
 

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  • First Class Holidays to the rescue

    A shout out to all the staff at First Class Holidays for their excellent work and endurance. Had clients stuck in Australia .Their flights were cancelled and re booked by airline . Should have been Sydney Hong Kong Manchester . Cathay Pacific rebooked flights home via Paris with 11 hrs stopover. Not good. So changed clients dates and brought them home a week earlier on original itinerary to Manchester. Took three days to sort out. Then day before they flew the HKG government would not allow any transit passengers after midnight 24 March to transit HKG. Clients arrived from Sydney at 2200 so OK but HKG Manchester departed at 0135am . So just after the curfew. So contacted Ally at First Class holidays again at 4pm . Spent 4 hours until 8pm to sort out as we all thought there should be a way around this. Luckily we got Keith from Cathay Pacific to help and with his help got a letter of dispensation allowing our clients( and others) to transit. These were the last passengers to be able to do this. Great service from Ally and all staff at First Class. Thank you also to Keith at CX. Clients were delighted.

    By Kenneth Garrity, Wednesday, April 1, 2020

  • Nope

    BA have not asked for government assistance.

    By W Shearer, Wednesday, April 1, 2020

  • Britsh Airways gets the FAILING grade

    Despite repeated promises NO refund or No vouchers for booked flights tomorrow (2 April) - now BA are blaming the travel agents and passing the buck - yet still asking for taxpayer assistance.

    By Adrian Loveridge, Wednesday, April 1, 2020

Mole Poll
Has the announcement of a UK quarantine further hit bookings?
YES 59.68 %
NO 40.32 %

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