Published on Thursday, May 7, 2020
The Right To Refund has written to the chairman of the Transport Select Committee disputing claims made by ABTA's chief executive to the committee yesterday.
Mark Tanzer was called to give evidence in front of the committee and urged the Government to change the current regulations over refunds to give members longer to pay. But he said if the Government can't do that, it should fund the replayments itself.
Kane Pire, leader of the Right to Refund campaign, criticised a particular statement by Tanzer during the hearing that consumers will be refunded more quickly via a Credit Refund Note (CRN) than through an ATOL claim.
EasyJet urges customers to return to UK as it axes flights
More countries block passenger flights from the UK
Best and worst airlines for Covid response named and shamed
Ryanair warns it may axe all UK flights from the end of January
Sandals' founder and Chairman Gordon 'Butch' Stewart has died
Travel ban to be extended to millions more in England
What is GoodtoGo?
Submit your news
or special offer
Current Asia/Pacific Special Edition
Should the UK have a Cabinet Minister for Tourism ? UKInbound talk to TravelMole
Travelzoo talk about 2021 prospects - what's hot and what's not
The Rocky Mountaineer comes to Colorado
Destination Marketing Campaigns explained by Brightons 'Never Normal' Team
Sri Lanka 2021 - its the place to be
You can book now your advertisement for via our online booking service or find out more.
Post your comment
Your Comments
NOTE: Comments are subject to admin approval before being posted.
Drivel? I don't think so. Perhaps someone could explain this to me: In a Covid-19 scenario, if a holiday has been cancelled post-balance, pre-departure why must the customer (remember, he has a choice where (if?) he spends his money in the future) fund the transport providers (BA, Easyjet, Eurostar, etc) and the accommodation providers (hotels, etc) or cruise lines? To blithely say "claim on your insurance" or "here's our IOU, which you can only spend against a more expensive holiday" can only be justified by also saying that the carrier and the accommodation provider(s) have not refunded or have refused to refund. Yes the tour op and (possible) travel agent will not have their margin on the booking but let them claim on THEIR insurance.
By Tony Wedgewood, Saturday, May 9, 2020
I am very pleased that Kane Pirie keeps this in the public eye. Whatever your view, the current situation is unacceptable. Expecting customers to provide cash assistance to businesses is not right or fair. If such scheme did come into play the customers would have to be guanteed a refund by a date (not longer than 3 months time) and interest at 1% per month should be payable on top from date refund should have been made. This is what a bank would charge to lend to the companies. The longer this goes on the more damage is done to the industry. Customers in future will only book with those companies who have played fair or will book direct with the hotels abroad and travel agents will lose clients.
By Paul Johnston, Saturday, May 9, 2020
Why do TTg keep promoting this guys drivell.He has a point, let him to what he wants and stop publicising him.I for one am sick of hearing it.
By Greg Pritchard, Thursday, May 7, 2020