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Published on Wednesday, May 13, 2020

Emirates to resume flights to London despite quarantine

Emirates will re-start flights to London Heathrow Frankfurt, Paris, Milan, Madrid, Chicago, Toronto, Sydney and Melbourne on May 21.

It will also offer connections in Dubai for passengers travelling between the UK and Australia.

The airline said passengers will only be accepted on the flights if they comply with the eligibility and entry criteria requirements of their destination countries, an approval from the Federal Authority for Identify and Citizenship for UAE residents who wish to return to Dubai.

Chief operating officer Adel Al Redha said: "We are working closely with the authorities to plan the resumption of operations to additional destinations. 

"We have implemented additional measures at the airport in coordination with the relevant authorities in respect to social distancing and sanitization. The safety and wellbeing of our employees, customers and communities, remain our top priority." 

At Dubai International airport, customers and employees will have their temperatures checked via thermal scanners. Protective barriers have been installed at check-in counters to provide additional safety during interaction. Gloves and masks are mandatory for all customers and employees at the airport. In addition, Emirates' cabin crew, boarding agents and ground staff who interact directly with travellers will don personal protective equipment including a protective disposable gown and safety visor.

Social distancing protocols will also be implemented. At this airport, this includes physical indicators being placed on the ground and at waiting areas in the airport to ensure travellers maintain a safe distance. 

For health and safety reasons and to minimise interaction on-board, Emirates will offer a modified in-flight service that focuses on reducing contact and infection risk. Magazines and print reading material will not be available during this time. Cabin baggage must to be checked-in, and passengers can only bring essential items such as a laptop, handbag, briefcase or baby items on board.

After its journey and on landing in Dubai, each aircraft will go through enhanced cleaning and disinfection processes to ensure safety and proper sanitation.

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