Published on Wednesday, June 10, 2020

Technology firm offers travel brands free trial of booking tool

A new tool for agents and tour operators has been launched to help simplify the planning of complex itineraries.

TripBuilder has been developed by Swiss-based company Nezasa and has already been widely adopted by large and small clients in the DACH region. It is now being launched worldwide.

The company is currently giving companies the chance to trial the travel booking technology for free. They can also sign up to weekly webinars to find out more.

Nezasa CEO Manuel Hilty said the itinerary builder helps with the planning, booking and changing of a trip with the main purpose of making a potentially complex process as simple as possible.

"It gives an agent or operator the possibility to have a meaningful conversation with a customer," he said.

"Instead of the situation where they say 'tell me what you want, then please go home and I'll get back to you tomorrow', they can turn the screen and put the trip together with the customer, advising them in real time and interactively."

Hilty said the travel technology could help put together everything from fly and flop holidays to more complex fly-drives, which are expected to be particularly popular post pandemic.

A flexible business model gives travel companies the ability to adjust the costs of the technology according to their needs.

"In the current climate, a lot of travel brands can't afford and shouldn't invest in IT any more up front, but should adopt more usage-based models," Hilty added.

Industry consultant Kieran Tobin has been appointed to help market the product in the UK.

TravelMole's Graham McKenzie spoke to Nezasa CEO Manuel Hilty to find out more about the new technology.

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