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Published on Thursday, June 18, 2020

Travel Counsellors reports upswing in June bookings




Travel Counsellors is reporting a week-on-week increase in sales, with bookings made in the first two weeks of June surpassing the total made in the month of April.

It said 60% of its business owners converted new enquiries to bookings in the last seven days, with half of enquiries for UK breaks.

The figures come as Travel Counsellors latest customer survey revealed over 50% of customers feel optimistic about booking a UK or international trip departing later this year or next, with 30% of those with an international trip booked later this year still hopeful they will travel.

The survey of nearly 400 respondents further highlighted customer concerns for travel, with 70% saying that they're seeking clarification on quarantine restrictions in both the UK and their outbound destination, as well as further information on the health and safety measures being implemented by airports, airlines and accommodation providers in resort.

Around 60% of Travel Counsellor customers also said they would like to hear more details on flexible options when making a booking for later this year.

Travel Counsellors UK MD and CCO, Kirsten Hughes said: "We're seeing positive signs that as lockdown eases in destinations across the globe, customers are considering their options for travel this year and next, with many telling their Travel Counsellor they're craving something to look forward to and the opportunity to see extended family and friends again on UK breaks and further afield.

"It's clear that customers still have concerns over the current quarantine restrictions in the UK and in other countries, and as trusted travel advisers we're supporting our business owners to show care to their customers and a highly personalised service with the latest advice and guidance on travel restrictions, keeping traveller health, safety and wellbeing at the heart of everything we do."

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