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Published on Wednesday, July 1, 2020

Butlin's announces more cancellations


Butlin's has confirmed all of its resorts will stay closed until July 23.

It said it wasn't reopening the parks due to a lack of guidance from the Government on when it can offer live entertainment and reopen its pools.

"Guests whose breaks have been affected will receive an email, SMS or letter from Butlin's asking then to complete a form. "For those guests that have breaks booked after the 23 July, we know this is an unsettling time," it said in a statement.

"We'd like to assure them that we continue to have discussions around opening very soon and are exploring different ways to bring guests the Butlin's experience we know they are looking forward to.

"We will provide all guests with a minimum of 14 days notice if there are any changes to their break and of course they also have the option of our Coronavirus Book with Confidence Guarantee, which allows them to move their break or request a full refund between three and 28 days prior to the arrival date.

"We know this has been a frustrating time for all, and we thank everyone for their continued patience as we continue to work towards reopening our resorts."

Butlin's was the most searched-for holiday brand during the lockdown, according to research.

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