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Published on Tuesday, November 10, 2020

TUI cancels Lapland programme






 


TUI has suspended holidays to Lapland this winter due to the continued uncertainty surrounding travel.

Customers who had already booked are being offered the chance to postpone their trips until next year, receive a credit note with an added incentive, or request a refund.

In a statement, TUI said: "Visiting Santa is a truly magical, once-in-a-lifetime family experience and TUI has worked extremely hard in recent months to try to ensure it can keep the magic alive and guarantee children and their parents a safe and enjoyable holiday.

"However, with the rapidly evolving travel environment and a COVID test soon to be mandatory for Finland, TUI UK and Ireland has decided that on this occasion, it would not be able to deliver on this promise and wanted to remove uncertainty for families.

"The health, safety and enjoyment of customers and colleagues continues to be TUI's number one priority.

"TUI would like to apologise sincerely for any inconvenience and disappointment caused and thanks customers for their understanding.

"The magical TUI holiday experience to Lapland will be back in winter 2021."

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