Outrigger Hotels and Resorts

Published on Thursday, October 14, 2021

NHS app outage causes travel chaos

An outage of several hours of the NHS app caused chaos for travellers at airports and ferry terminals.

They were unable to prove their vaccine status via the app with many blocked from boarding flights.

The app went down for more than four hours.

When functioning, the NHS Covid Pass can show proof of vaccination and current test results.

NHS Digital said the outage was due to 'a technical issue with a global service provider that affected many different organisations.'

"Following an urgent investigation, this has been fixed,"  a NHS spokesperson said.

It led to many angry travellers missing their flights, while some were forced to pay for new flights.

Earlier this month, Scotland's new Covid vaccine passport app also experienced an outage.

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  • Always best to have printed proof

    Call me a luddite , however the outages of apps , loss of signal & glitches in "smart" phones are not unknown . So why chance losing thousands by not printing out required QR codes . Especially the one to Return to the UK

    By barry keating, Thursday, October 14, 2021

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