Outrigger Hotels and Resorts
http://admin.travelmole.com/images/stories/2009/images/nhsapp.jpg

Published on Thursday, October 14, 2021

NHS app outage causes travel chaos



An outage of several hours of the NHS app caused chaos for travellers at airports and ferry terminals.


They were unable to prove their vaccine status via the app with many blocked from boarding flights.


The app went down for more than four hours.


When functioning, the NHS Covid Pass can show proof of vaccination and current test results.





NHS Digital said the outage was due to 'a technical issue with a global service provider that affected many different organisations.'


"Following an urgent investigation, this has been fixed,"  a NHS spokesperson said.


It led to many angry travellers missing their flights, while some were forced to pay for new flights.


Earlier this month, Scotland's new Covid vaccine passport app also experienced an outage.

Story Image



Your Comments

, be the first to post a comment.
Your email:






Email other comments made to this story


NOTE: Comments are subject to admin approval before being posted.
  • Always best to have printed proof

    Call me a luddite , however the outages of apps , loss of signal & glitches in "smart" phones are not unknown . So why chance losing thousands by not printing out required QR codes . Especially the one to Return to the UK

    By barry keating, Thursday, October 14, 2021

Mole Poll
Have you seen a surge in demand for US trips?



LATEST 'MOLE VIDEOS

UKinbound are in Manchester for the Annual Convention - What can you expect?

Qatar moved from red to amber list: Phil Dickinson details the growth plans for the destination

Japan - The bucket list destination - five experts describe a life in the day of a visitor

Lonely Planet launch UK Road trip Guide

Ottawa - Capital of Canada is open for business and ready for visitors

UPCOMING EVENTS
\m