We’re here to provide the very best experience in train travel.
From booking your ticket, to asking us a question on the platform and getting settled onboard our trains, we want to make every step as easy and enjoyable as possible.
Our new Azuma train is just a glimpse of what’s to come. Bringing faster journey times, more space and more seats, with the same great value fares. Every day we deliver the small details that make a big difference to your journey. Serving locally sourced tasty food and free Wi-Fi in first and standard and being a more responsible business.
We put our heart into everyone’s journey. Bringing Grandmas to spend time with their families, reuniting long-distance friends and playing our small part in making memories on family days out.
19 Jun 22Expert Hub
Experience UK by RailThere’s so much to see and do along LNER’s East Coast Mainline, get inspired! ...Read moreExperience UK by Rail - News & announcementsThere’s so much to see and do along LNER’s East Coast Mainline, get inspired! York Perfectly placed between London and Edinburgh, steeped in history and full of fun things to do, a visit to York is a no-brainer. York Minster From York train station, the towering York Minster is only a 10-minute walk. Step inside to see the stunning stained glass of the Great East Window, then head to the Central Tower to admire the highest point in York! Good to know: You must purchase your ticket online in advance and choose a one hour booking slot to arrive. Capacity is limited and there is a one-way system in place to ensure visitors can safely distance. York Walls If the weather is on your side, take your time to stroll the ancient medieval walls and try some of the delicious food and coffee from the local independents you’ll pass on your free walk around the city. Good to know: York Walls are currently one way only. You can walk the walls in a clockwise direction. Details of the entry and exit points can be found here and are marked on the walls. Leeds Places to eat in Edinburgh Leeds is a popular location for those seeking a city break, culture and shopping. Roundhay Park Explore one of the biggest city parks in Europe. From fountains and Victorian architecture to a lakeside cafe and tennis courts, this park has everything you need for a great free family day out, away from the hustle and bustle of the city. Shopping in Leeds Leeds has no shortage of places for some retail therapy. Indulge in designer brands in Victoria Gate and Victoria Quarter. Then head down to Leeds Corn Exchange where you’ll find a range of independent shops, full of interesting and inspiring products. All of this, plus the Trinity Centre just a short walk from Leeds Train Station. Good to know: Some shops may be operating reduced opening hours and have their own rules on face coverings; you should check ahead of your visit. Durham The beautiful city of Durham is almost a hidden gem. Tucked between York and Newcastle, there’s so much to see and do in this historic city. Durham Cathedral Built on a hill and looped by the River Wear, Durham Cathedral is like something straight out of a Harry Potter film. In fact, part of the Cathedral was used in the Harry Potter series as part of Hogwarts. Good to know: Entry is free, but capacity is limited so you may have to queue. There is a one-way system in place to ensure visitors can safely distance and some areas remain closed. More information can be found here. Riverside Walk Fancy seeing what lies beyond Durham city centre? Take a steady riverside walk. The 4.5 mile route is on surfaced paths and roads, so you can do it in comfortable shoes in any weather. Newcastle Visit the land of the Geordies. This city is more than just “why aye man” and Newcastle Brown Ale. With a rich sporting history and a thriving cultural scene, you’re in for a treat. Newcastle Photography © Graeme Peacock BALTIC Housed in an old flour mill, BALTIC is a Centre for Contemporary Art. Showcasing blockbuster art pieces and innovative new work, plus a viewing platform for great views of Newcastle. This free centre is a must-visit, especially when you need to shelter from the Summer rain! Good to know: The BALTIC re-opens August 10th and visitors should book a free ticket with an allocated timeslot in advance to guarantee a space. Ticket are available to book now. More information can be found here. Victoria Tunnels Hidden underground is a secret network of tunnels used to transport coal in the 19th Century. During World War II they were converted into an air raid shelter. Now, you can tour these tunnels and experience what life was like for the miners and residents of Newcastle during these two periods. Good to know: Tours are available. You must book in advance online. More information can be found here. Berwick-Upon-Tweed Visit England’s most northerly town. Just 2 and a half miles (4km) south of the Scottish border and sitting in the middle of Newcastle and Edinburgh, its history has helped shape its identity. Elizabethan Walls Built in 1558, the walls still stand to this day. They were originally built to keep out the Scots who would come and raid the town. You can now walk the 1 and a quarter mile route in around 45 minutes. Spittal Beach A popular trip for those visiting Berwick is across the River Tweed to Spittal Beach. The 2 mile walk, which is regularly served by buses, is a family-well kept beach with amusements, play parks for children and cafes. Edinburgh Scotland’s capital is a place of incredible architecture, natural beauty and rich history. Walk the streets and enjoy the special atmosphere you get from Edinburgh. Edinburgh Castle Explore the displays and exhibits inside of Edinburgh Castle, learning about its role in defending the city. From royalty to war, discover Edinburgh’s past from inside the Castle’s walls. Good to know: You must purchase your ticket online in advance. More information can be found here. Camera Obscura See Edinburgh in a unique view from the 360-degree telescope on the top floor used to delight people since 1850s. Venture down the other four floors through the World of Illusions containing hands on optical illusions and interesting displays. Good to know: You should purchase your ticket online in advance and choose an allocated time slot for entry. Capacity is reduced and there is a one-way system in place to ensure visitors can safely distance. More information can be found here. London The capital needs no introduction. World famous landmarks, huge green city centre parks – this is the epicentre of where it all happens. SEA LIFE London Get ready to be amazed as you come face-to-fin with over 7,000 fin-tastic creatures at SEA LIFE London Aquarium. Dive in and explore an underwater world of glittering scales, waddling feet and razor-sharp teeth. Glide alongside the Sea turtles and wave your fins to the brand-new Coral Kingdom, the UK’s longest living coral reef. Good to know: You should purchase your ticket online in advance and choose an allocated time slot for entry. Face coverings are encouraged and Temperature Checks will be carried out using a non-touch thermometer. More information can be found here. Madame Tussauds London Step though the world-famous doors of Madame Tussauds London and take a leading role in the ULTIMATE fame experience. Party with A-listers like Dwayne ‘The Rock’ Johnson, take to the stage with music stars such as Taylor Swift and Beyoncé and join the Royal Family in the most regal of settings. Good to know: You should purchase your ticket online in advance and choose an allocated time slot for entry. Face coverings are encouraged and Temperature Checks will be carried out using a non-touch thermometer. More information can be found here.
10 Mar 22Partner News
Lner Launches International Website Making Travel Simpler For Overseas TouristsLNER Launches International Website Making Travel Simpler For Overseas Tourists London North Eastern ...Read moreLner Launches International Website Making Travel Simpler For Overseas Tourists - News & announcementsLNER Launches International Website Making Travel Simpler For Overseas Tourists London North Eastern Railway (LNER) is proud to announce the launch of its new international website, making travel simpler and smarter for overseas customers. The new website coincides with the removal of pre-departure testing and quarantine rules for vaccinated people arriving in England or Scotland from 11 February 2022. In a move that expands LNER’s global market, customers in 10 countries, including China, Japan, Spain, South Korea and Italy, are among the first to benefit when booking directly online. LNER’s new search and booking engine offers international customers in those countries an option to purchase train tickets using their language and currency. The LNER.co.uk website will automatically detect those customers who are searching outside of the UK and will redirect them to the customised site to improve their online booking experience. The website launch comes as LNER reintroduces its full timetable, excluding pre-planned engineering works, meaning customers can discover destinations across the full 956-miles of East Coast route. LNER has been working with travel tech company and rail retailer, Omio, to develop the site, which has the capability to operate in up to 20 languages and 26 currencies, including Euros, Korean Won and Japanese Yen or by using a payment method recognised in the home country. David Horne, Managing Director at LNER, said: “Our mission is to transform rail travel, inspiring more people to explore the beauty of England and Scotland with our world-class Azuma trains. The launch of our international website means we are offering our customers the best possible experience throughout their journey from the moment they look to make a reservation, to their journey onboard to the time they arrive at their destination. “We are continuing to see strong demand for customers travelling with LNER for leisure, which is contributing to a strong recovery from the pandemic. Our new international website will now make it easier for even more visitors from overseas to travel with LNER and explore our fantastic destinations.” Data from the Office for National Statistics show there were 40.9 million visits to the UK in 2019, with overseas visitors spending £28.4 billion, when almost a quarter travelled by rail during their stay. Many of the top tourist destinations feature on LNER’s East Coast route, including London, Edinburgh, Leeds, York, Newcastle and Inverness. The LNER route is also home to some of the most spectacular scenery in the country, from the Scottish Highlands to the Northumberland coastline and the many towns and cities along the way. Figures from the Office of Rail and Road further showed that LNER customer numbers in July to September 2021 recovered to 89.6 per cent of pre-pandemic levels, nearly 20 percentage points higher than any other operator, with LNER working hard to build on that success. Sally Balcombe, Chief Executive at VisitBritain said: “This new initiative will help to boost future bookings by making it much easier for international visitors to plan their trips. Removing barriers to travel also promotes a message of welcome and will encourage visitors to explore more, travel further and stay longer, helping to drive tourism across more of the country, boosting local economies.” Visit Scotland is also welcoming the move. Data from 2019, pre-pandemic, shows there were 3.4 million overnight international trips to Scotland, of which around a third came from Europe, with a £2.5bn spend from overnight international trips of which 36 per cent was from Europe. Malcolm Roughead, Chief Executive of VisitScotland, said: “We welcome the launch of LNER’s new international website to make it easier for visitors to book and travel by rail. Train travel is a central part of creating a sustainable tourism destination in Scotland and we support any moves which will encourage its use, while helping to boost Scottish tourism as it recovers from the impact of COVID-19.” LNER is welcoming even more customers back to rail in many ways. ‘Seat Sure’ enables customers to travel reassured they have the comfort of a seat for the duration of their journey. Once onboard, they’ll enjoy the very best in LNER hospitality and customer service, with a wide range of food and drink, sourced locally along the route, served to their seat in both First Class and Standard. For visitors and customers looking for inspiration to make eco-friendly choices, LNER has launched a ‘Green Guide’ showcasing the best places to stay, eat and drink during trips to London, Newcastle or Edinburgh. https://www.lner.co.uk/our-destinations/travel-inspiration/green-guides/ LNER’s new Azuma fleet is delivering significant environmental benefits with trains running using overhead electric wires along the majority of the East Coast route, delivering the greenest form of motorised public transport. To ensure customers can travel with confidence, enhanced levels of cleaning continue to be carried out at LNER managed stations and onboard trains.
07 Mar 22Partner News
International Women’s Day 2022: Lner Breaking The Bias Preventing Career Progression For WomenLondon North Eastern Railway (LNER) is celebrating International Women’s Day 2022 by releasing research ...Read moreInternational Women’s Day 2022: Lner Breaking The Bias Preventing Career Progression For Women - News & announcementsLondon North Eastern Railway (LNER) is celebrating International Women’s Day 2022 by releasing research that looks at the bias experienced by women working to develop and progress their careers. The specially-commissioned research conducted by YouGov in February 2022 reveals the true picture when it comes to the bias experienced by women in different sectors throughout their careers. Key findings include:
- A third (33 per cent) of working women surveyed believe that gender bias exists in their workplace, with the worst industries being IT and telecoms (46 per cent), construction (45 per cent) and financial services (43 per cent).
- A staggering 75 per cent of women surveyed who have been mistaken for someone more junior at work in the past two years believe that their gender played a role in this error.
- Two out three (66 per cent) of women surveyed who have had their skills, knowledge or expertise questioned at work in the past two years believe it is at least partly due to their gender.
- Almost half (48 per cent) feel that, in their workplace, having children hinders progression opportunities.
- Three out of five (57 per cent) of women who have been overlooked for promotion in the past 24 months said their gender played a role in why they were overlooked.
18 Feb 22NEWS
London City powers up green airport transfersLondon City Airport today opened its first electric car charging stations. The airport is offering ...Read moreLondon City powers up green airport transfers - News & announcementsLondon City Airport today opened its first electric car charging stations. The airport is offering seven new charging stations for use by passengers, staff and black cab The initial instalment will include three 50kW rapid and four 22kW fast charging points, of which one 50kW charger will be specially designated for use by the local black cab community. The remaining rapid and fast chargers will be located in the airport's car parks and will be available to passengers, staff and minicabs. The installation was undertaken by UK Power Networks Services, who manage the private electricity network of London City Airport. The service will be provided by BP Pulse and a rapid charge for passengers will cost 30p per kWh, with payment possible either by credit card or via the BP Pulse app. To promote sustainable journeys and make electric cars more affordable, a salary sacrifice finance scheme was offered to all London City Airport staff late last year, in partnership with Tusker. This will continue to be offered to new starters as the airport plans for a recruitment drive throughout 2022. London City Airport CEO, Robert Sinclair said: "Travel is about more than just a flight and we are committed to encouraging clean journeys, whether by electric car or by DLR, to and from London City." "As we start to offer connections to more destinations, I am hopeful that the electric charging stations will help re-affirm our position as the airport with the best sustainable transport links in the UK." "Aviation Minister Robert Courts said: "As we build back greener from the Covid-19 pandemic, it is great to see London City Airport leading the way in catering for the growing number of people who are switching to electric vehicles."
10 Feb 22NEWS
Remaining Covid rules to end in England this monthPrime Minister Boris Johnson said he plans to end all remaining Covid restrictions in England ...Read moreRemaining Covid rules to end in England this month - News & announcementsPrime Minister Boris Johnson said he plans to end all remaining Covid restrictions in England earlier than planned. 'If the current encouraging trends in the data continue' the last restrictions will be removed a month earlie, Johnson said at PMQs. The restrictions were originally set to expire on 24 March. "It is my intention to return on the first day after the half-term recess to present our strategy for living with Covid," Johnson said. "It is my expectation that we will be able to end the last domestic restrictions - including the legal requirement to self-isolate if you test positive - a full month early." Currently face coverings are required on London transport and fully vaccinated people with Covid can leave isolation after five days if they test negative two days in a row. Downing Street said the removal of isolating would be replaced by guidance, and it urged people not to go to the workplace if they are positive be Covid-19. Some unions and health experts slammed the move as 'too far, too soon.' The news will pile pressure on Scotland and Wales to follow suit.
15 Sep 21NEWS
Summer passenger traffic down 66 per cent at London Luton AirportPassenger traffic at London Luton Airport (LLA) remains down by two-thirds compared to pre-pandemic levels. ...Read moreSummer passenger traffic down 66 per cent at London Luton Airport - News & announcementsPassenger traffic at London Luton Airport (LLA) remains down by two-thirds compared to pre-pandemic levels. It welcomed 1.2 million passengers throughout July and August this year, as holidaymakers took advantage of relaxed travel restrictions. However it was still well down on 2019 when the airport served 3.6 million passengers. The most popular destinations for passengers travelling through the airport in July and August were Palma de Mallorca, Bucharest and Belfast, reflecting the government's traffic light system. Despite the success of the UK's vaccination program, the uncertainty created by changing travel restrictions resulted in a 4% drop in passenger numbers compared to last summer. LLA is calling for further industry support from government. This includes simplifying travel through easier and cheaper testing. and additional financial support through the quieter winter period. "We recognise the effort Government is making to try to help the sector navigate this difficult period, but these figures make clear the need to urgently overhaul the current travel system," said Alberto Martin, the airport's CEO.
LNER | Celebrating Pride with Krystal Lake
LNER | Celebrating Pride 'Together' with a new liveried train
LNER | Naming our first Azuma train to celebrate 100 years
Surfing near NEWCASTLE 🏄 | First Person View | Off the Beaten Track
Night out in LEEDS 🍸 | First Person View | Off the Beaten Track
Adventure to LOCH NESS 🐉 | First Person View | Off the Beaten Track
LNER | 'Address to a Haggis' by Robert Burns