James Jin: Didatravel’s Journey from China to Global Reach and the Impact of AI on Travel

 

James Jin, CTO of Didatravel, discusses the company’s rapid growth from its beginnings in China to its expanding presence in Southeast Asia, Europe, and the US. Founded in 2012, Didatravel initially focused on the Chinese market before branching out internationally in 2017. Leveraging cloud-native technology and expertise from Expedia, the company has scaled quickly. Jin also addresses the role of AI in travel, emphasizing its potential for enhancing customer service and operational efficiency. Despite challenges from the pandemic, Jin is optimistic about the long-term recovery of Chinese outbound tourism, anticipating future growth.

 

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