Whitelist Setup

HOW TO WHITELIST TRAVELMOLE.COM

The method to whitelisting (marking as desired content) emails varies based on the email client you prefer to use. Below are a list of popular email clients and clicking on the name of the one you use will take you to the section pertaining to your email client.

Please note that when possible, it is advised to whitelist TravelMole domains vs. a single email address. The two domains we suggest whitelisting to ensure delivery of TravelMole subscriptions are: @travelmole.com and @travelmole.net. In most cases, where it says "{whitelist address}" below, substituting these will work as well.

If you do not wish or are unable to whitelist the entire domain, simply copy the email address found in the From: line of the TravelMole broadcast you wish to whitelist and replace the "{whitelist address}" placeholder below with that information.

Select your email client:
To obtain permission please send an email to [email protected] and let us know which article you wish to use and for what purpose.

Gmail	AOL Mail	Yahoo! Mail	Hotmail
Outlook 2003	Outlook 2007	Outlook 2010	Thunderbird PC
Mac Mail	Thunderbird Mac	Earthlink	NetZero
iOS Devices	Android Devices	Verizon	Road Runner

Gmail

1. Open any email from the sender you wish to whitelist.
2. Next to "reply" you will find a small downward arrow / triangle. Click on that arrow.
3. Click "Add {whitelist address} to Contact list".

AOL Mail

1. Click "Contacts" on the right toolbar.
2. Click "Add Contact".
3. Enter {whitelist address}.
4. Click "Add Contact" in the popup window to save.

Yahoo! Mail

1. Open any email from the sender you wish to whitelist.
2. Click the name of the sender.
3. Select "Add to Contacts...".

Hotmail

1. Open any email from the sender you wish to whitelist.
2. Select "Add to Contacts" next to the {whitelist address}.

Outlook 2003

1. Open any email from the sender you wish to whitelist.
2. Right-click "Click here to download images" from the gray bar at the top of the message.
3. Click "Add Sender to Senders Safe List".

Outlook 2007

1. From the list of emails, right-click on the email you wish to whitelist.
2. Click "Junk E-mail".
3. Click "Add Sender to Safe Senders List".

Outlook 2010

1. Click on the "Home" tab.
2. Click the "Junk" button on the top bar.
3. Click "Junk E-mail Options".
4. Click the "Safe Senders" tab from the tabs on the popup window.
5. Click "Add..." and enter the {whitelist address}.
6. Click "OK".

Thunderbird PC

1. Click on "Address Book".
2. Ensure "Personal Address Book" is highlighted.
3. Click "New Card".
4. Click on the "Contact" tab from the popup window.
5. Enter {whitelist address} and any additional info.
6. Click "OK".

Mac Mail

1. Click on "Address Book".
2. Click "File".
3. Click "New Card".
4. Enter {whitelist address} and any additional info.
6. Click "Edit".

Thunderbird Mac

1. Click on "Address Book".
2. Ensure "Personal Address Book" is highlighted.
3. Click "New Card".
4. Click on the "Contact" tab from the popup window.
5. Enter {whitelist address} and any additional info.
6. Click "OK".

Earthlink

1. Click "Address Book".
2. Click "Add Contact".
3. Save "TravelMole.com" as a contact.
4. Click "Save".

NetZero

1. Click on the Address Book option on the top menu bar.
2. Click on "Contacts".
3. Click "Add Contact".
4. Enter {whitelist address}, along with any additional information.
5. Click "Save".

iOS Devices

1. Touch the sender and choose to either add a new contact or add to an existing contact.

Android Devices

1. Touch the picture of the sender in the email window.
2. Click "OK" to add to contacts.

Verizon

1. Go to Options and choose "Block Senders".
2. In the Safe List, type the {whitelist address}.
3. Click OK.

Road Runner

1. Open your junk mail folder.
2. Select any emails you wish to whitelist.
3. Click "Mark as Not Spam".

 

If you email client is not listed above, most follow a pattern of either adding TravelMole.com to your Contacts List or selecting an "Add to safe sender list" option from the email window. It is generally under a dropdown or right-click menu. If you have any further issues, please contact TravelMole Support