ABTA advises agents how to deal with bed banks
ABTA has issued advice for its members about how to book through bed banks.
Part of the Business Support Manual on www.abta.com, it has clarified contractual and financial protection issues for agents using accommodation-only suppliers.
It said increasing numbers of ABTA members are now using bed banks rather than selling traditional packages.
“Bed banks have opened up new sales opportunities for ABTA members and have been one of the great success stories of recent years,†said chief executive Mark Tanzer.
“However it is essential that ABTA members are fully aware of the legal and financial implications when they are using bed banks so that they can they can properly inform their customers and avoid potential unpleasant surprises both for customers and the members themselves.â€
By Bev Fearis
Bev
Editor in chief Bev Fearis has been a travel journalist for 25 years. She started her career at Travel Weekly, where she became deputy news editor, before joining Business Traveller as deputy editor and launching the magazine’s website. She has also written travel features, news and expert comment for the Guardian, Observer, Times, Telegraph, Boundless and other consumer titles and was named one of the top 50 UK travel journalists by the Press Gazette.
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