Accommodation industry revamps training, star ratings

Saturday, 06 Dec, 2011 0

Australia’s new peak accommodation industry body – Tourism Accommodation Australia (TAA) has released its five-year strategic plan.

It includes an exclusive contract between TAA and the American Hotel and Lodging Education Institute to be the provider of its extensive range of hospitality, education and training packages throughout the region.

Plus, it includes a partnership with AAAT Star Ratings regarding the implementation of the new Star Ratings System and TQUAL accreditation for members.

TAA managing director Rodger Powell said a major goal of TAA would be to lobby Federal and State politicians “of all political persuasions on behalf of our members”.

TAA national president Peter Hurley said the new organisation would build on the good work done over the years by the Australian Hotels Association.

“Our contract with the American Hotel and Lodging Education Institute includes the internationally recognised CHA programme which has 80,000 graduates in the USA and Europe and is available in 70 countries,” he said.

“This will provide Australian employees with internationally recognised qualifications that are transferrable from one job to another.

“Our new partnership with AAAT Star Ratings will provide convenience for accommodation operators who will be able to get both their star rating and TQUAL accreditation completed by one inspector on one visit.

“This is all about improving supply-side quality in the Australian market,” Hurley added.



 

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Ian Jarrett



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