American Airlines launches ‘use it or lose it’ policy
American Airlines has told US passengers that they will not receive credit for tickets if they miss or skip a flight.
The new ‘use it or lose it’ policy applies to non-refundable tickets bought from now for travel on or after October 1.
Customers can still make a change before the flight, if they rebook on another flight and pay the applicable change fee.
Previously, customers had up to a year to apply the value of the unused ticket to another flight and to choose which flight to use it for.
American has also changed its rule on stand-by options for travellers using non-refundable tickets. Customers can still stand-by for an alternative flight on the ticketed day of departure, but will have to pay $100 to do so.
The policy is effective for tickets issued from now for travel on or after January 1.
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
ADS PRO 
Phocuswright reveals the world's largest travel markets in volume in 2025
Cyclone in Sri Lanka had limited effect on tourism in contrary to media reports
Skyscanner reveals major travel trends 2026 at ITB Asia
Higher departure tax and visa cost, e-arrival card: Japan unleashes the fiscal weapon against tourists
In Italy, the Meloni government congratulates itself for its tourism achievements