Bangkok Airways customer data hacked
Bangkok Airways has acknowledged a data breach leading to ‘unauthorised and unlawful access to its information system.’
It apologised to customers in a statement saying it is ‘deeply sorry for the worry and inconvenience that this malicious incident has caused.’
The airline said information including names, phone numbers, email, addresses, passport information, past travel histories and partial credit card information was compromised.
It didn’t say how many customers are impacted as it is still conducting an investigation into the attack.
"For primary prevention measures, the company highly recommends passengers to contact their bank or credit card provider and follow their advice and change any compromised passwords as soon as possible," Bangkok Airways said.
"The company would like to caution passengers to be aware of any suspicious or unsolicited calls and/or emails claiming to be Bangkok Airways and attempt to gather personal data by deception."
It comes as the LockBit ransomware group threatened to release the personal data publicly.
TravelMole Editorial Team
Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
Have your say Cancel reply
Subscribe/Login to Travel Mole Newsletter
Travel Mole Newsletter is a subscriber only travel trade news publication. If you are receiving this message, simply enter your email address to sign in or register if you are not. In order to display the B2B travel content that meets your business needs, we need to know who are and what are your business needs. ITR is free to our subscribers.
































TAP Air Portugal to operate 29 flights due to strike on December 11
Qatar Airways offers flexible payment options for European travellers
Airlines suspend Madagascar services following unrest and army revolt
Air Mauritius reduces frequencies to Europe and Asia for the holiday season
Major rail disruptions around and in Berlin until early 2026