Bangkok Airways customer data hacked

Sunday, 31 Aug, 2021 0

Bangkok Airways has acknowledged a data breach leading to ‘unauthorised and unlawful access to its information system.’

It apologised to customers in a statement saying it is ‘deeply sorry for the worry and inconvenience that this malicious incident has caused.’

The airline said information including names, phone numbers, email, addresses, passport information, past travel histories and partial credit card information was compromised.

It didn’t say how many customers are impacted as it is still conducting an investigation into the attack.

"For primary prevention measures, the company highly recommends passengers to contact their bank or credit card provider and follow their advice and change any compromised passwords as soon as possible," Bangkok Airways said.

"The company would like to caution passengers to be aware of any suspicious or unsolicited calls and/or emails claiming to be Bangkok Airways and attempt to gather personal data by deception."

It comes as the LockBit ransomware group threatened to release the personal data publicly.



 

profileimage

TravelMole Editorial Team

Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.



Most Read

Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know

Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham

Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago

Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research

Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact

Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference

Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role

Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal

Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination

Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness

Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future

Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
TRAINING & COMPETITION
Skip to toolbar
Clearing CSS/JS assets' cache... Please wait until this notice disappears...
Updating... Please wait...