Business travel stress is on the up, says Amex survey
A survey by American Express has revealed that 95% of business travellers think business travel is as stressful, or more stressful, than it was a year ago.
According to the latest Amex Business Travel ‘Loves & Hates’ survey, 42% of business travellers get stressed before they get to the airport, while 74% feel stressed out before getting on the plane.
The survey also found that 84% of travelling executives are annoyed by flight delays and cancellations, 69% struggle with long check in queues and 45% get irritated by not being able to easily change flight bookings.
Once on the plane, having either a middle seat or a lack of legroom is considered the most annoying aspect, mentioned by almost half of respondents (48%), whilst about a fifth of business travellers object to chatty neighbours and noisy children.
Almost two-thirds consider missing family and friends to be the greatest disadvantage of business travel.
Travellers also complain of being tired (49%), particularly those based in the UK (63%) with 31% of Germans following next.
The next most common complaint is having to catch up with things back in the office (43%).
For a fifth of business travellers, having to travel outside of business hours and not getting the time back is a particular gripe.
The research was based on 500 interviews conducted online with business travellers across the UK, France, Germany and the Nordics at the end of 2006.
By Bev Fearis
Bev
Editor in chief Bev Fearis has been a travel journalist for 25 years. She started her career at Travel Weekly, where she became deputy news editor, before joining Business Traveller as deputy editor and launching the magazine’s website. She has also written travel features, news and expert comment for the Guardian, Observer, Times, Telegraph, Boundless and other consumer titles and was named one of the top 50 UK travel journalists by the Press Gazette.
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