Carnival redesigns agent website
Carnival Cruise Line has redesigned its travel agent online resource GoCCL.co.uk website.
Enhancements were made based on extensive travel agent feedback from the line’s Travel Partner Advisory Committee as well as the full agent community through online surveys and an opt-in testing period in October.
The redesign has launched with substantial improvements to the cruise and promotion research features as well as enhanced site navigation and search functionality.
The redesign is Carnival’s latest addition to #thelist, which includes recent travel agent initiatives that are part of its Travel Agents Rock programme.
Specific redesign enhancements include an upgraded search functionality that allows travel agents to find what they are looking for more quickly and accurately and a new ‘Ship Navigator’ on the home page, providing all key details of a particular ship on one page, making the research experience seamless.
The site is also mobile-friendly, allowing agents to look at information on the go and there is a direct feed to Carnival’s trade Facebook page.
Lisa
Lisa joined Travel Weekly nearly 25 years ago as technology reporter and then sailed around the world for a couple of years as cruise correspondent, before becoming deputy editor. Now freelance, Lisa writes for various print and web publications, edits Corporate Traveller’s client magazine, Gateway, and works on the acclaimed Remembering Wildlife series of photography books, which raise awareness of nature’s most at-risk species and helps to fund their protection.
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