Cathay Pacific crew smile in time for Christmas
Cathay Pacific cabin crew are smiling again after resolving their pay dispute with management.
Union leaders had threatened the airline with a work-to-rule policy, meaning that crew might stop serving some inflight refreshments and might no longer greet customers with a smile.
The dispute threatened to disrupt flights over the peak holiday period, but now the union, which had been asking for a 5% pay rise, said its concerns had been resolved, according to the BBC.
It is understood that the airline did not increase its offer of a 2% pay increase but it had agreed to longer rest time on certain flight patterns.
Cathay has also agreed to keep crew based outside Hong Kong to a maximum of 15% of total cabin crew for the next two years
Linsey McNeill
Editor Linsey McNeill has been writing about travel for more than three decades. Bylines include The Times, Telegraph, Observer, Guardian and Which? plus the South China Morning Post. She also shares insider tips on thetraveljournalist.co.uk
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