Client and staff data stolen in Carnival Corp. IT attack
Carnival Corporation has launched an investigation into a ransomware attack on one of its brand’s information technology systems.
The attack, first detected on Saturday, 15 August, included unauthorised access to personal data of guests and employees.
The company did not identify the brand that was affected and did not provide any further details, saying the investigation is at an early stage.
Carnival operates several cruise lines including Carnival, Cunard, Princess, P&O Cruises, Costa Cruises, Holland America Line and Seabourn.
It’s the second time in five months that Carnival has revealed a data breach, following a disclosure in March that both Holland America Line and Princess Cruises had been hacked over a three-month period from April 2019.
In the latest attack, certain data files were downloaded, Carnival said, adding that it expected this ‘included unauthorised access to personal data of guests and employees’. It said there was no assurance that information technology systems of its other brands will not be adversely affected.
Ransomware is a type of malicious program used by hackers to seize control of files in an infected system and then demand hefty payments to recover them.
The company said it believed the incident will not have a material impact on its business, operations or financial results, however, it said it might result in claims from guests, employees, shareholders or regulatory agencies.
Carnival said it has ‘reinforced’ the security its IT systems and it is working with cyber security firms to respond to the threat.
By Linsey McNeill, Editor (UK)
Linsey McNeill
Editor Linsey McNeill has been writing about travel for more than three decades. Bylines include The Times, Telegraph, Observer, Guardian and Which? plus the South China Morning Post. She also shares insider tips on thetraveljournalist.co.uk
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
ADS PRO 
Airlines suspend Madagascar services following unrest and army revolt
Qatar Airways offers flexible payment options for European travellers
TAP Air Portugal to operate 29 flights due to strike on December 11
Air Mauritius reduces frequencies to Europe and Asia for the holiday season
Airbnb eyes a loyalty program but details remain under wraps