Delta latest airline sued over Covid-19 refunds
Delta Air Lines is the latest carrier being sued for dragging its feet over refunds.
The class-action lawsuit was filed in the Northern District of Georgia, Atlanta Division, and alleges Delta has embarked on ‘unfair, deceptive, and unjust conduct’ by not upholding its own Contract of Carriage.
The airline is making it ‘difficult, if not impossible, for consumers to receive any refund on pandemic cancelled flights.’
"Simply put, we find Delta’s actions in light of the pandemic utterly unacceptable," said Steve Berman, managing partner of Hagens Berman.
The law firm has also filed a suit against United Airlines over a refusal to issue refunds.
"We intend to fight for their right to monetary relief. Americans are losing their sources of income at alarming rates. Vouchers just won’t cut it," Berman added.
According to a group of lawmakers, airlines are holding onto about $10 billion worth of air travel that they will only issue in the form of credit vouchers.
U.S. Senators Edward Markey, Elizabeth Warren, Richard Blumenthal and Kamala Harris released findings of an investigation into the issue.
They say only Allegiant and Spirit Airlines are issuing full refunds.
"If these companies released that money back to the public, it would provide a significant stimulus for struggling families," the senators said in a statement.
In response Delta said it issued more than one million refunds, worth about $500 million in March.
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Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
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