FlyGlobespan travellers get TravelRepublic refunds
Sunday, 21 Dec, 2009
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TravelRepublic.co.uk has pledged to refund customers who booked FlyGlobespan flights through the company.
Travel Republic has already refunded many travellers and has promised to complete the process before the end of next month.
Airline FlyGlobespan failed last Wednesday as part of the Edinburgh-based Globespan group.
Travel Republic introduced its “total financial protection” scheme in January to cover passengers booking flights directly with an airline.
There is no legal requirement for protection for these passengers as the ATOL consumer protection scheme – currently under review by the Government – only covers those taking package holidays.
The online travel company pledges money back to customers if an airline, hotel or other travel provider fails.
Travel Republic managing director Kane Pirie said: "More than one million people book through us each year and we have been working around the clock to help those impacted by the recent failure of FlyGlobespan.
"Customers who booked through us are delighted they have not lost the money they paid for their flights."
by Phil Davies
Phil Davies
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