Galileo unveils ‘total cost’ of Northwest move
Galileo International said it was including Northwest’s ticket fees in its faring and shopping displays so travel agents can view what it called the “total cost” of the controversial Northwest fare hikes.
The move was made to “fully disclose to Galileo-connected agencies and consumers” the new costs, according to Galileo.
Northwest announced earlier that for tickets old after 1 September it would “share” part of its global distribution system expense with US and Canadian-based travel agencies. The sharing is a hidden direct fare increase of $3.75 one-way, or $7.50 roundtrip per ticket on Northeast.
“As a result of Northwest’s actions against Galileo, Northwest will not be afforded the same benefits provided to participating carriers that honor their commitments under their agreements,” Northwest said in a statement.
“Northwest’s actions hurt both the travel agency community as well as the consumers who choose to buy their air travel through a travel agency,” said Mitch Gross, executive vice president and general manager for Travel Agency Services, The Americas.
“We are taking these actions in response to the overwhelming demand from our travel agent customers. Many have already moved a significant number of bookings away from Northwest to other more agent friendly agents,” he added.
Report by David Wilkening
David
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