Grand Princess passengers get a full refund and a free cruise
Princess Cruises is giving all passengers on board Grand Princess full refunds and credit for the same amount towards a future cruise.
The refunds include air travel, hotel, ground transportation, pre-paid shore excursions and gratuities.
In addition, guests will not be charged for any onboard incidental charges during the additional time onboard.
"Princess Cruises will also provide guests with a future cruise credit equal to the cruise fare paid for the voyage," said the cruise line.
"Princess Cruises also confirmed that although all gratuities will be refunded back to guests, the company will ensure crew members will receive their designated gratuities for the work performed."
The ship is now docked in Oakland and passengers have started to disembark.
Crew are being kept on the ship in quarantine, although no details have been confirmed of where this will take place.
The ship has been held off the coast of San Francisco since last Wednesday with more than 3,533 holidaymakers and crew on board after a passenger on an earlier cruise died from the virus and some crew and current passengers developed flu-like symptoms.
Initial tests of 45 passengers and crew showed 19 crew and two passengers have been infected with COVID-19.
The US State Department is currently advising Americans to avoid cruise holidays, particularly those who are elderly or have underlying medical conditions.
Bev
Editor in chief Bev Fearis has been a travel journalist for 25 years. She started her career at Travel Weekly, where she became deputy news editor, before joining Business Traveller as deputy editor and launching the magazine’s website. She has also written travel features, news and expert comment for the Guardian, Observer, Times, Telegraph, Boundless and other consumer titles and was named one of the top 50 UK travel journalists by the Press Gazette.
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