Hospitable unveils first fully automated security deposit feature
Property management software Hospitable has rolled a fully automated Security Deposit feature.
It unifies deposit collection, guest identity verification, and chargeback protection in a single workflow built directly into the platform.
It says this is the first time these layers of protection have been combined and automated in this way, with no additional manual oversight required.
The feature is designed to run in the background as a reservation is confirmed.
Hosts simply set the deposit amount per property.
Deposits are requested, held, and released automatically, with no reliance on third-party payment tools.
As part of the process, guests are required to complete identity verification before check-in, adding a critical layer of accountability, which is built into the deposit flow.
Check-in instructions are automatically withheld until the deposit and ID checks are completed.
All guest communication is also automated. Hospitable sends branded messages to prompt deposit payments, issue reminders, and confirm the deposit’s release.
Hospitable charges a flat 2% per security deposit, with everything included such as ID verification, and chargeback protection.
Pierre-Camille Hamana, CEO and Founder of Hospitable, said: “Security deposits have been treated as an afterthought for too long. We’ve built them into the structure of the booking itself. It’s one process, from start to finish, that quietly handles what used to take a dozen manual tasks.”
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Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
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