In-flight food fight
Wednesday, 30 Jul, 2009
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Bmi said it remained committed to offering food on domestic and European routes after British Airways announced the axing of free in-flight meals on short haul flights from Heathrow after 10.00.
BA is cutting out food on flights lasting less than two and a half hours from its London base as part of wider cost reduction measures after losing more than £400 million last year.
Bmi managing director Peter Spencer said: “It’s interesting to see that BA has decided that removing in-flight catering should be part of its ongoing cost cutting programme.
“As a contrast, we will continue to offer our customers a choice of catering plus outstanding value fares and the best customer service in the industry.
“Every airline has to operate cost effectively but we don’t believe stripping away customer benefits is the right strategy.”
by Phil Davies
Phil Davies
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