Jet2 bans passenger for life after he caused holiday flight to divert

Sunday, 01 Jun, 2015 0

Jet2.com today slapped a lifetime ban on a male passenger after his behaviour on a flight from Leeds Bradford to Alicante caused the pilot to divert the flight to Toulouse.

The passenger, Grant Marshall, was handed over to the police at the French airport before the flight continued to Alicante.

Marshall now faces prosecution and he could be liable for the cost of the diversion, which will run into several thousand pounds, said the airline.

Jet2 said Marshall, who was one of a group of 14, had been asked several times to stop drinking ‘illicit’ alcohol, using intimidating language and using threatening behaviour.

"Due to his unacceptable behaviour onboard, the pilot diverted the flight to Toulouse where the disruptive passenger was handed over to the police authorities and the remaining travellers continued onto Alicante," it said.

Jet2.com managing director Phil Ward added: "Jet2.com is a holiday airline.  We will not allow our customers’ holidays to be upset by an individuals’ obnoxious behaviour. Passenger welfare is and always will be our number one priority which is why we have brought in these measures to take action against anyone who causes offence and disruption to our passengers and crew. We will not hesitate to prosecute individuals where necessary."



 

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Linsey McNeill

Editor Linsey McNeill has been writing about travel for more than three decades. Bylines include The Times, Telegraph, Observer, Guardian and Which? plus the South China Morning Post. She also shares insider tips on thetraveljournalist.co.uk



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