Operator extends call centre hours
Bev - Nov 29, 2026
Escorted touring specialists Collette Worldwide Holidays has extended its call centre opening hours to seven days a week The Uxbridge-based…
Archives: News
Post Type Description
Purple Parking takes over Gatwick car park
Bev - Nov 29, 2026
Purple Parking has taken over the operation of the 4,500 space car park at Gatwick airport previously operated by Airparks…
Mamma Mia takes to the seas
Bev - Nov 29, 2026
The hit musical Mamma Mia will take to the water on Royal Caribbean's new ship, Quantum of the Seas, when…
Publishing Twitter ‘wait’ times – would you dare?
Bev - Nov 29, 2026
Customer service - no longer hidden away in call centres, it's now a full on spectator sport on social media.…
Don’t judge a book by its cover
Diane - Nov 29, 2026
My sat nav took me on a half-hour tour of Gatwick and the surrounding towns, highlighting the number of hotels…
Thomas Cook prepares for second phase of cost cutting
Bev - Nov 28, 2026
Thomas Cook has announced plans for a second wave of cost cutting and profit improvement to be achieved by 2018.…
Tourists get advice on Bangkok protests
Bev - Nov 28, 2026
The Tourism Authority of Thailand is advising that political demonstrations in Bangkok are not targeting tourists and all visitor attractions…
Thomson opens second high-tech store
Linsey McNeill - Nov 28, 2026
Thomson has opened its second holiday design store on Lord Street in Liverpool, incorporating some of the latest retail innovations…
Qantas calls for rules on foreign ownership to be relaxed
Bev - Nov 28, 2026
Qantas is calling on the Australian government to relax restrictions on foreign investment in the airline. Chief executive Alan Joyce…
Insurance warning to skiers
Linsey McNeill - Nov 28, 2026
More holidaymakers are planning to take a winter sports holiday this season, says ABTA, but the number planning to travel…
Hertz accused of misleading most loyal customers
Linsey McNeill - Nov 28, 2026
Car rental giant Hertz has been accused of misleading customers after advertising discounts on hire charges without making it clear…
World’s best all-inclusive resort named by TripAdvisor
Linsey McNeill - Nov 28, 2026
The IBEROSTAR Grand Hotel Paraiso in the Mexican Riviera Maya has been named the best all-inclusive resort in the world…
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