85 injured in Hong Kong ferry crash
Bev - Nov 29, 2026
An investigation has begun into a ferry accident in Hong Kong which left 85 people injured. According to reports, the…
Archives: News
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Top dogs to meet in Brussels to discuss travel consumer protection
Bev - Nov 29, 2026
Travel industry heavyweights and politicians will meet in Brussels next week to discuss the modernisation of consumer protection. The event,…
Fair tax campaigners get tough on the Treasury
Bev - Nov 29, 2026
The Fair Tax campaign has accused the UK Government of being out of touch with international thinking on air passenger…
Ryanair relaxes baggage rules and reduces fees
Bev - Nov 29, 2026
Ryanair will relax its baggage rules and reduce charges for passengers who don't print out their own boarding passes from…
Brittany Ferries adds Portugal to 2014 brochures
Bev - Nov 29, 2026
Brittany Ferries has added Portugal to its holiday brochures for the first time. The ferry company and tour operator is…
Operator extends call centre hours
Bev - Nov 29, 2026
Escorted touring specialists Collette Worldwide Holidays has extended its call centre opening hours to seven days a week The Uxbridge-based…
Purple Parking takes over Gatwick car park
Bev - Nov 29, 2026
Purple Parking has taken over the operation of the 4,500 space car park at Gatwick airport previously operated by Airparks…
Mamma Mia takes to the seas
Bev - Nov 29, 2026
The hit musical Mamma Mia will take to the water on Royal Caribbean's new ship, Quantum of the Seas, when…
Publishing Twitter ‘wait’ times – would you dare?
Bev - Nov 29, 2026
Customer service - no longer hidden away in call centres, it's now a full on spectator sport on social media.…
Don’t judge a book by its cover
Diane - Nov 29, 2026
My sat nav took me on a half-hour tour of Gatwick and the surrounding towns, highlighting the number of hotels…
Thomas Cook prepares for second phase of cost cutting
Bev - Nov 28, 2026
Thomas Cook has announced plans for a second wave of cost cutting and profit improvement to be achieved by 2018.…
Tourists get advice on Bangkok protests
Bev - Nov 28, 2026
The Tourism Authority of Thailand is advising that political demonstrations in Bangkok are not targeting tourists and all visitor attractions…
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