Call centre service not good enough, claims research
- Jul 26, 2026
The travel industry is "delivering poor telephone customer service" according to a survey by Indigo Call Centres.The research looked at…
Archives: News
Post Type Description
Galileo removes need for manual checks on private fares
- Jul 26, 2026
Galileo has taken some of the work out of booking private fares by adding a new feature to its Agency…
bmibaby to serve nine destinations from Cardiff
- Jul 26, 2026
bmibaby will be serving six international and three domestic destinations when it launches services from Cardiff International Airport on 27…
Profits up at P&O Princess
- Jul 25, 2026
P&O Princess Cruises has reported an increase in profits for the second quarter of the year, despite a slight fall…
Royal Caribbean ‘disappointed’ by EC ruling
- Jul 25, 2026
Royal Caribbean Cruises chairman and chief executive Richard Fain has said he is “surprised” and “disappointed” by the EC's clearance…
Lufthansa cuts UK-Germany fares by up to 30 per cent
- Jul 25, 2026
Lufthansa is cutting the price of flights between UK and Germany in both Economy and Business Class on 19 routes.The…
Disabled travellers to benefit from new accessibility rating system
- Jul 25, 2026
A new accessibility rating system is to be implemented in the UK so that disabled travellers will have clear information…
Cape Town focuses on sustainable development
- Jul 25, 2026
Maximising socio-economic benefits for local communities from tourism ventures while still maintaining the quality of the environment, is the major…
IH&RA opens applications for environmental award
- Jul 25, 2026
The International Hotel & Restaurant Association (IH&RA), has invited hotels and restaurants around the world to apply for its 2002…
Global Hotel Report: Hotel financing
- Jul 25, 2026
The latest Global Hotel Network Report takes a look at "Hotel Financing" from the perspective of Paul Fitzpatrick, senior managing…
Call-link’s magic desktop leaves customers spellbound
- Jul 24, 2026
Left: Call-link Communications has enjoyed several contract wins this month including Ilkeston Co-op Travel, which has 40 outlets. Pictured at…
Holiday Hotels launches
- Jul 24, 2026
Holiday Hotels, the new travel company from the Holiday Autos Group, was launched today.The 'accommodation only' service offers travel agents…
ADS PRO 