Passengers demand compensation from Jet2 after airport bus crash
A dozen passengers are seeking compensation from Jet2 after their transfer bus at Tenerife airport was hit by a truck.
Several of the passengers, whose flight from Glasgow had just landed on the holiday island, suffered fractured limbs and cuts from broken glass during the collision.
Jet2 told the BBC it had not been notified of any formal proceedings, but added that it would be ‘inappropriate’ to comment.
The passengers, who are being represented by Digby Brown Solicitors, are suing the airline under the rules of the Montreal Convention, which states that an airline is responsible for passengers until they have completed the disembarkation process.
Mark Gibson, partner at Digby Brown, told the BBC: "This was a harrowing incident for the passengers – those affected included elderly passengers or families with small children.
"Dozens were left with significant physical injuries while others are still suffering from mental trauma of being involved in a significant traffic collision.
"It has emerged in our investigations that some passengers, despite nursing multiple injuries, were reluctant to seek medical help as they were fearful about the upfront cost of medical care.
"Clearly this had a significant impact on their ability to enjoy holidays that they had been looking forward to for some time."
About 150 people were on the Jet2 flight to Tenerife South on December 7.
Linsey McNeill
Editor Linsey McNeill has been writing about travel for more than three decades. Bylines include The Times, Telegraph, Observer, Guardian and Which? plus the South China Morning Post. She also shares insider tips on thetraveljournalist.co.uk
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