Scheduled flight agency fails

Friday, 13 Jun, 2011 0

A travel agency specialising in scheduled flight sales has ceased trading several weeks after its ATOL licence expired.

London-based Crown Service UK, which was trading as Flight Zone and Popular Flights, stopped selling seats a while ago, said the CAA, but it is now being wound up.

No passengers have been left stranded overseas, but the CAA is trying to recover money for about 200 passengers with forward bookings who had paid money into various bank accounts.

The CAA said it may take some time to find out if the accounts belonged to the failed company. In the meantime, passengers are being asked to get letters from the relevant airlines stating whether or not tickets had been issued.

By Linsey McNeill
 



 

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Linsey McNeill

Editor Linsey McNeill has been writing about travel for more than three decades. Bylines include The Times, Telegraph, Observer, Guardian and Which? plus the South China Morning Post. She also shares insider tips on thetraveljournalist.co.uk



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