TMS Salary Survey identifies industry concerns
SINGAPORE – While the average travel industry staffer now receives even more and varied benefits from their employers than ever before, less than half view their chances of career progression as good according to the inaugural TMS Asia-Pacific Asia Travel and Hospitality Industry Salary Survey.
TMS Managing Director – Asia, Andrew Chan, said career progression had clearly emerged as one of the most dominant issues.
Chan said while the number of listing career progression as being
“important†or “very important†totaled 96 percent, this figure contrasted starkly with the just 41 percent figure recorded by those respondents who only saw their chances of career progression as “good.
A further 16 percent indicated they viewed their opportunity to progress as only “fairâ€.
This, Chan said, again underlined the fact that in today’s industry environment, career opportunity and ongoing skill development have become equally if not more important as actual salary.
“Companies offering career development programs stand a much better chance of retaining their staff – and this is particularly the case with the Gen Y element,†he said.
“The key is to have an understanding of individuals longer-term goals and, having identified those goals, ensuring they continue to work closely with their staff and help them gain the critical skills and experience they need to progress within the company.â€
Conducted via an Internet survey link between April and June this year, TMS initially invited input from more than 5000 of its clients and candidates throughout the Asia region with all data collated by TMS on an internal basis.
Countries covered included Cambodia, China (including Hong Kong and Macau), India, Indonesia, Japan, Korea, Malaysia, the Middle East, the Philippines, Singapore, Thailand and Vietnam.
Responses received numbered more than 1000 with respondents ranging from senior management to front-line consultants in a wide variety of industry sectors.
“The end benefits of these surveys are manifold,†Chan said.
“In the first instance the survey allows organisations to ensure they are paying market rates thereby maintaining their competitive edge.
“The survey also reviews the link between salary and non-financial benefits and the impact on job satisfaction and retention levels.
“This enables us to paint an accurate industry picture rather than relying on anecdotal evidence.â€
TMS regularly conducts salary surveys in Australia and New Zealand and is planning similar exercises in each of its other key areas of operation including the Middle East and the UK.
The TMS Asia Travel and Hospitality Industry Survey can be viewed in full at www.tmsap.com.
Ian Jarrett
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