Tour operators switch holidays from Tunisia

Monday, 30 Jun, 2015 0

Thomas Cook, Thomson and First Choice have added capacity in Mediterranean resorts to accommodate holidaymakers who want to cancel bookings for Tunisia.

Thomas Cook has taken extra accommodation in Spain, Portugal,  Bulgaria and Turkey.

The operator is allowing customers booked to travel to Tunisia up to October 31 to switch to an alternative destination.

Customers who wish to amend their bookings to Tunisia should call its dedicated helpline on 01733 224536. Travel agents should call 0800 916 0699

The operator said it has boosted staff in its contact centre to help deal with enquiries.

Thomson and First Choice have extended their free cancellations for those who have booked holidays for trave to Tunisia up to July 9, and have followed Thomas Cook in offering free amendments for those travelling up to and including October 31.

"We can confirm that we will be extending the cancellation of all our holidays to Tunisia up to and including July 9," said the TUI operators.

"Customers travelling to Tunisia in this period will be given the opportunity to amend their holiday free of charge to any of our destinations or receive a full refund. 

"We can now offer 15 new flights from airports across the UK to destinations including the Balearic Islands, mainland Spain and Cyprus. In addition to customers being able to amend free of charge, those choosing these new flights will be offered a £50 discount per person."

Customers wishing to amend their Tunisia holiday should contact the TUI customer service centre on 0800 009 3835 or 020 3636 1996 or visit a Thomson or First Choice retail shop.

"Owing to the unprecedented volume of calls experienced by our customer service centre we can currently only take calls from those who have holidays booked to Tunisia in July," it said in a statement issued on Monday night.

"For customers travelling between August and October please visit your local Thomson retail shop or call us from Monday July 6."

 



 

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Linsey McNeill

Editor Linsey McNeill has been writing about travel for more than three decades. Bylines include The Times, Telegraph, Observer, Guardian and Which? plus the South China Morning Post. She also shares insider tips on thetraveljournalist.co.uk



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