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About us
IHG Hotels & Resorts: Redefining Hospitality Excellence IHG Hotels & Resorts is a globally renowned hospitality company that stands at the forefront of the industry, redefining the art of providing exceptional guest experiences. With a legacy spanning several decades, IHG has become synonymous with luxury, comfort, and unparalleled service, operating a vast portfolio of hotels and resorts across the world. Founded in 1946, IHG has evolved from its humble beginnings to become one of the largest and most respected hotel chains globally. The company's commitment to innovation and guest satisfaction has been unwavering, cementing its position as a trusted name among both leisure and business travelers. IHG's diverse collection of brands caters to the unique preferences and needs of every guest, ensuring a perfect stay ...Read more
IHG Hotels & Resorts - About Us
IHG Hotels & Resorts: Redefining Hospitality Excellence
IHG Hotels & Resorts is a globally renowned hospitality company that stands at the forefront of the industry, redefining the art of providing exceptional guest experiences. With a legacy spanning several decades, IHG has become synonymous with luxury, comfort, and unparalleled service, operating a vast portfolio of hotels and resorts across the world.
Founded in 1946, IHG has evolved from its humble beginnings to become one of the largest and most respected hotel chains globally. The company’s commitment to innovation and guest satisfaction has been unwavering, cementing its position as a trusted name among both leisure and business travelers. IHG’s diverse collection of brands caters to the unique preferences and needs of every guest, ensuring a perfect stay for every type of traveler.
One of the core strengths of IHG lies in its exceptional hotel brands, each offering a distinct experience. From the luxurious and iconic InterContinental Hotels & Resorts, known for their sophistication and global allure, to the contemporary and stylish Crowne Plaza Hotels & Resorts, designed to cater to the needs of modern business travelers, IHG has a brand to suit every occasion.
IHG’s commitment to sustainability and responsible business practices also sets it apart. The company is deeply invested in reducing its environmental footprint, fostering diversity and inclusion, and supporting local communities through various initiatives. Guests can feel good about staying at IHG properties, knowing they are contributing to a more sustainable and inclusive world.
Moreover, IHG Rewards Club, the company’s loyalty program, allows guests to unlock a world of exclusive benefits and rewards. From earning points for every stay to accessing member-only rates and experiences, the loyalty program enhances the overall guest experience, fostering lasting relationships between IHG and its patrons.
In addition to its customer-centric approach, IHG is dedicated to staying at the forefront of technological innovation. Embracing cutting-edge digital solutions, the company continually enhances guest interactions, making bookings seamless and personalized, and ensuring a smooth and comfortable stay throughout.
In conclusion, IHG Hotels & Resorts has earned its esteemed reputation through decades of dedication to excellence in hospitality. By providing exceptional service, fostering sustainability, and embracing innovation, IHG continues to lead the industry, setting the benchmark for hospitality standards worldwide. Whether it’s for business or leisure, travelers can rely on IHG to deliver unforgettable experiences, making every stay truly exceptional.
Company Name : InterContinental Hotels Group PLC
News & announcements
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25 Jul 23
Partner News
Introducing voco Zeal Exeter Science Park – IHG’s first lifecycle net zero carbon hotelIHG Hotels & Resorts, one of the world’s leading hospitality companies, is proud to ...Read moreIntroducing voco Zeal Exeter Science Park – IHG’s first lifecycle net zero carbon hotel - News & announcementsIHG Hotels & Resorts, one of the world’s leading hospitality companies, is proud to introduce voco Zeal Exeter Science Park in partnership with Zeal Hotels – the first lifecycle net zero carbon hotel for both businesses. This follows the signing of a landmark exclusivity agreement between IHG and Zeal, which was revealed at the International Hotel Investment Forum (IHIF) in Berlin in May. Scheduled to open in 2024, voco Zeal Exeter Science Park has been designed to align with the Net Zero Carbon Buildings Framework Definition of the UK Green Building Council – the membership-led industry network. With more than 6,000 properties in over 100 countries, IHG is committed to supporting hotel owners to decarbonise and futureproof their assets – while generating profits – to protect the long-term value of their business and reduce their impact on the environment. Karin Sheppard, SVP Managing Director, Europe, IHG Hotels & Resorts, said: “I’m delighted that voco Zeal Exeter Science Park will be IHG’s first lifecycle net zero carbon hotel. This outstanding property in a beautiful part of southwest England perfectly illustrates the commitment of IHG and Zeal to doing business responsibly and will provide our guests with a place to stay that matches their own expectations around sustainability.” “This agreement with Zeal follows a flurry of recent signings for IHG in the UK, and I’m excited to see the progress we’re continuing to make with our Journey to Tomorrow 10-year responsible business plan. It also marks another milestone for conversion-friendly brand voco, which is our quickest-growing brand globally and proving a popular choice for owners around the world.” Tim Wheeldon, Managing Director, Zeal Hotels, said: “We are proud to be partnering with IHG on this very important project for both our businesses and the world around us. We have a vision for Zeal Hotels and we’re looking forward to turning this into reality with IHG and the voco Zeal Exeter Science Park when we open our doors to guests in 2024. “At Zeal and IHG we want to play our part in creating a sustainable future. As we work together on this project, we are sharing our knowledge to help move our industry forwards.” Signed under a franchise agreement and set to be managed by Valor Hospitality, the 142-key hotel will be situated in the picturesque southwest English city of Exeter and offer leisure and business guests facilities including a restaurant, bar, gym, gardens, meeting space and numerous car charging points. voco Zeal Exeter Science Park will be located adjacent to J29 of the M5 motorway, just a five-minute drive from Exeter Airport. It will be situated at the heart of Exeter Science Park which, once fully developed, will be home to around 822,000 sq ft of buildings for science, technology, engineering, mathematics and medicine (STEMM) businesses. IHG’s Journey to Tomorrow 10-year responsible business plan is aligned to the 17 Sustainable Development Goals of the United Nations. Through its commitment to care for its people, communities and planet, IHG is taking steps to define and deliver an ambitious carbon emissions strategy. As one of the world’s leading hotel groups, IHG recognises its responsibility to reduce its carbon emissions and has a science-based target in line with a 1.5C future as part of an international effort to curb global warming. In support of this, targeting all of its new-build hotels to operate at very low carbon emissions by 2030 is an important part of the company’s sustainable growth strategy. The global expansion of voco hotels has happened at a faster pace than any other of its premium brands, with 46* open hotels around the world and 59* properties in its pipeline**. There are voco hotels open in 18 countries* and its pipeline includes the first voco hotels in Poland, Malta and Cyprus. In 2022, IHG also announced the launch of the brand in Belgium with voco Brussels City North and partners Living Tomorrow, set to open this year. Recognising its appeal to guests, voco was recognised as the World’s Leading Premium Hotel Brand at the 2022 World Travel Awards. *Numbers as at 31 March 2023 **Pipeline hotels are a combination of new signings pipeline, unbranded openings, unbranded pipeline and brand switches. -
20 Jul 23
Partner News
IHG Hotels & Resorts Garners Prestigious Awards in China, Showcasing Excellence in H1 2023With a presence stretching back 48 years in Greater China with 39 years in ...Read moreIHG Hotels & Resorts Garners Prestigious Awards in China, Showcasing Excellence in H1 2023 - News & announcementsWith a presence stretching back 48 years in Greater China with 39 years in the Chinese mainland, IHG Hotels & Resorts has a long history of dedication to the Greater China market. With a leading global vision, profound local insights, extensive industry experience, and a progressive business philosophy, IHG’s performance in the first half of this year has been recognized by the awarding of multiple accolades covering brand innovation, sustainable development, and talent strategy. These awards not only underscore IHG’s significant impact on the Chinese tourism and hospitality market, but also demonstrate its commitment to excellence. Daniel Aylmer, Managing Director & Greater China, IHG Greater China, said: "IHG Hotels & Resorts has consistently capitalised on the “dual-circulation” strategy for growth, upholding our commitment to being ‘In China for China’ while expertly navigating the market and meeting the ever-changing needs of our guests and partners. We are honoured to have garnered a multitude of prestigious awards across various sectors. These accolades not only signify industry and consumer recognition of our relentless efforts, but also serve as a resounding testament to our dedication and continuous pursuit of innovation. By upholding the utmost standards of service excellence, our aim is to deliver even greater value to discerning consumers and esteemed owners, all while making significant contributions to the flourishing development of China's culture and tourism industry." Unmatched Excellence Empowered by Diverse Brands IHG has launched 12 brands in the Greater China market, spanning the Luxury & Lifestyle, Premium, and Essentials segments. With its extensive brand matrix and diversified product offerings, IHG has earned widespread acclaim from both the industry and consumers. Luxury & Lifestyle Brands Create Storied Stays- Regent Hong Kong, an iconic landmark on Victoria Harbour, was awarded "Best Newly Opened Hotel 2023" on the KOL Gold List 2023
- As the flagship brand of IHG’s Luxury brand, InterContinental Hotels & Resorts received the Bronze Award in the Tourism and Sightseeing category for its "InterContinental Hotels & Resorts Brand Marketing Campaign" at the Tiger Roar Awards, and was recognized as a "Influential Luxury Hotel Brand" by Meadin.
- Kimpton Hotels & Restaurants, known for its exceptional design and personalized service, was honoured as the "Best Emerging Hotel Brand 2023" on the KOL Gold List 2023.
- Crowne Plaza Hotels & Resorts has earned acclaim for its immersive metaverse campaign “TRAVEL WITHOUT BOUNDARIES”, receiving the annual "Most Creative Crossover Collaboration" title from HotelShare Awards. It was also recognized as " Influential Premium Hotel Brand" by Meadin, while winning the Gold Award in the Metaverse Marketing category and the Bronze Award in the Tourism and Sightseeing category at the Tiger Roar Awards.
- Since its establishment, HUALUXE Hotels & Resorts has been dedicated to providing guests with a premium hotel experience rich in Chinese cultural characteristics. The brand's exceptional achievements include winning the Golden Phoenix Tree Award for Cross-Border Marketing and the Silver Phoenix Tree Award for Integrated Marketing, thanks to a captivating HUALUXE Gathering livestream concert on QQ Music.
- Holiday Inn Express, with its deep industry expertise and precise insights, has garnered multiple accolades, including the Meadin annual "Influential High-end Hotel Brand" award, the HotelShare’s "Most Promising Hotel Brand” award and "Most Investment-worthy Hotel Brand” award from Guangzhou Daily and 23rd China Golden Horse Awards.
Spearheading Sustainability to Endorse a Greener Future In line with the Chinese government’s push to develop the green economy, IHG has embraced sustainability, responding to China’s “dual carbon” targets by encouraging guests, owners, and employees to take part in carbon reduction efforts. In 2021, IHG launched the "Journey to Tomorrow", a responsible business plan that showcases its visionary commitment to make a positive difference for people, communities, and the planet over the next decade. From daily operations to construction or renovation, IHG integrates sustainable practices across all its operatons. Its support for zero-carbon goals and other sustainable initiatives has garnered recognition. IHG was honoured with the "Sustainable Development Hotel Group" award from Guangzhou Daily, named the "Annual Green Consumer Brand" by Southern Metropolis Daily, and acknowledged as one of the top 60 hotel groups by China Tourist Hotels Association in 2022. These accolades underscore the group's leading position in the industry and reaffirm its steadfast commitment to sustainable development.Fostering Talent to Ignite the Industry's Future As a people business, talent is the key factor for IHG's development, which encourages putting diversity, equity, and inclusion at the cornerstone of its culture, where everyone can thrive. Committed to this vision, IHG offers structured career development and training programs, empowering employees to express their unique qualities and unlock their full potential. As such, IHG was honoured as a "2023 Top Employer China" by the Top Employers Institute and as the "Most Attractive Employer" by Universum.IHG will continue to invest in the Greater China market, strengthening its leading position to collaborate with local partners and drive innovation. As it continues to offer exceptional stay experiences, IHG remains dedicated to supporting the long-term development of the tourism and hospitality industry. -
20 Jul 23
Partner News
IHG Hotels & Resorts continues expansion in Saudi Arabia with Hotel Indigo in NEOM’s OxagonThe franchise agreement cements IHG’s commitment to both Saudi Vision 2030 and its role ...Read moreIHG Hotels & Resorts continues expansion in Saudi Arabia with Hotel Indigo in NEOM’s Oxagon - News & announcementsThe franchise agreement cements IHG’s commitment to both Saudi Vision 2030 and its role in growing the region’s hospitality sector. The development of a Hotel Indigo property in Oxagon underscores the city’s vision to create a new urban model where industry and thriving communities converge.IHG® Hotels & Resorts, one of the world’s leading hotel companies, with 6000 hotels across 18 brands, has signed a franchise agreement that will see a Hotel Indigo property open in Oxagon, a coastal industrial city in NEOM, located in the Northwest region of Saudi Arabia. In Oxagon, thriving communities will exist seamlessly alongside clean industry, commercial, hospitality, entertainment and retail activities. The 250-key Hotel Indigo property will be situated in Oxagon’s first residential community and will open its doors in 2026. Designed to seamlessly integrate work, live, and play, Oxagon’s neighborhoods will be fully walkable, with sustainable on-demand mass transit and micro mobility solutions. As one of IHG’s lifestyle brands, Hotel Indigo properties offer a gateway to some of the world’s most inspiring locations. Just as no two neighborhoods are alike, no two Hotel Indigo properties are the same, taking inspiration from the area around each hotel to inform all aspects of the guest experience, from the hotel’s boutique design approach to locally inspired restaurants. Similarly, the Hotel Indigo property in Oxagon will be designed as a lifestyle destination offering exciting retail and dining concepts including cafés, a pool lounge, and a specialty restaurant. Additionally, residents and visitors will have access to a range of leisure and wellness facilities including a spa and 24-hour fitness centre. Haitham Mattar, Managing Director, India, Middle East & Africa, IHG, said: “We are delighted to announce our first IHG hotel in the exciting and rapidly developing region of NEOM. Hotel Indigo is dedicated to embracing the unique essence of each local destination, ensuring that our hotels truly embody the spirit of their locations. We are excited to announce the upcoming opening of this new property in Oxagon, where an innovative blueprint for industry and remarkable livability is being crafted. This extraordinary establishment is set to welcome guests in 2026. In addition, our lifestyle brand, Hotel Indigo, has seen great success in the Kingdom with several signing in the past months. As our presence in the market continues to grow, we are committed to supporting the goals of Saudi Vision 2030 by offering exceptional hospitality experiences to leisure and business travellers visiting the country.” Redefining the traditional industrial city, Oxagon will put people, innovation, and sustainability at the core of its development and will be home to a dedicated research and innovation campus and a next-generation sustainable port with a fully automated and integrated supply chain. Vishal Wanchoo, CEO of Oxagon said: “Hotel Indigo’s vision to create a boutique neighborhood hotel reflecting Oxagon’s ethos of bringing people and technology together in harmony with nature, makes IHG the right partner for the first upscale property for our urban communities. As progress across our industrial and innovation ecosystems accelerate, these agreements ensure that exceptional hospitality experiences are available to tenants, residents, and visitors from the outset.” Chris Newman, Executive Director, Hotel Development at NEOM, commented: “Hotel Indigo has earned global recognition for its unmatched ability to blend character and comfort, infusing the unique spirit of each neighborhood it operates in. We are delighted at the opportunity to create exceptional guest experiences that reflect the captivating beauty of their environment. With this property, we want to capture the true essence of Oxagon's innovative approach to the industry, its remarkable people, and the cutting-edge technology that defines it. We are confident that IHG is the perfect partner to embark on this endeavor with us, leveraging their expertise to bring our vision to fruition.” IHG currently operates 37 hotels across five brands in Saudi Arabia, including InterContinental, Crowne Plaza, Holiday Inn, Staybridge Suites, and Voco, with 31 hotels in the development pipeline set to open within the next three to five years. Last month IHG signed a management agreement to open a Hotel Indigo in Mohammed Bin Salman Non-profit City in 2025. -
12 Jan 23
NEWS
IHG opens new global headquartersIHG Hotels & Resorts has formally opened its new global headquarters in Windsor, UK. IHG ...Read moreIHG opens new global headquarters - News & announcementsIHG Hotels & Resorts has formally opened its new global headquarters in Windsor, UK. IHG returns to the royal town after being based for the past 15 years in Denham, Buckinghamshire. The building is not only the global headquarters but also head of its Europe, Middle East, Asia and Africa region. It operates more than 6,000 hotels across more than 100 countries. The Windsor One office was opened with a ribbon-cutting ceremony, hosted by IHG CEO, Keith Barr. The office has 57,000 square feet of space, modern event space, a recording studio and views of Windsor Castle. Keith Barr, Global CEO said: “It was important for us as a company to move to a space that empowered us to work collaboratively and flexibly.” -
22 Nov 22
NEWS
IHG boosts all-inclusive portfolio with Iberostar partnershipInterContinental Hotels and Iberostar inked a long‑ agreement for resort and all-inclusive hotels. Up to ...Read moreIHG boosts all-inclusive portfolio with Iberostar partnership - News & announcementsInterContinental Hotels and Iberostar inked a long‑ agreement for resort and all-inclusive hotels. Up to 70 hotels will be added to IHG’s portfolio under the Iberostar Beachfront Resorts brand, which will become the 18th brand for IHG. This will boost IHG’s global system size by up to 3%. The first properties set to join the IHG system this December will give IHG guests increased choice in Mexico, the Dominican Republic, Jamaica, Brazil and the Canary Islands. Further properties in Spain and other popular resort destinations in Southern Europe and North Africa will join through 2023 and 2024. IHG guests will be able to book stays at hotels including Iberostar Grand Paraiso (Riviera Maya, Mexico); Iberostar Selection Hacienda Dominicus (Bayahibe and Iberostar Selection Anthelia (Tenerife, Spain). These add to IHG’s existing 260 resort properties that span brands including Six Senses and Kimpton. The agreement significantly broadens IHG’s resort footprint. The portfolio of Iberostar properties will gain access to IHG’s distribution channels and the IHG One Rewards loyalty program. The Iberostar Beachfront Resorts brand will be included in a new Exclusive Partners category. Keith Barr, Chief Executive Officer, IHG Hotels & Resorts, said: “We are always looking at exciting, sustainable growth opportunities.” “Guests have told us of their wish for increased choice of resort and all-inclusive destinations within our brand portfolio.” -
03 Aug 22
NEWS
IHG unveils new global marketing campaignIHG Hotels & Resorts rolled out a new global marketing campaign, Guest How You Guest. Officially ...Read moreIHG unveils new global marketing campaign - News & announcementsIHG Hotels & Resorts rolled out a new global marketing campaign, Guest How You Guest. Officially launched in the US and UK, and globally later this year, the multimillion-dollar Guest How You Guest campaign shows how guests can define their own journey at IHG hotels. Claire Bennett, Global Chief Customer Officer for IHG, said: “When you look around, it’s hard not to notice that travelers are increasingly left to fend for themselves, and that’s simply not what being a guest should feel like.” It sends a message that you don’t always have to do everything. We’re here to take care of all of you.” It is supported by the most extensive media campaign investment IHG has ever made for loyalty. Guest How You Guest showcases a personalized stay at an IHG hotel. Images and videos will appear online, in TV ads, magazines, billboards, murals and subway stations. Armando Flores, Executive Creative Director, Grey New York, said: “At IHG Hotels & Resorts, you are not just staying somewhere, you’re actually being looked after and able to guest in whatever way that works for you – and that’s the story we are telling with this campaign.”
VIDEOS
IHG Dream Team - Claire & Ivy
From checking in new arrivals to finding ways to surprise and delight their guests, Claire and Ivy are always pushing one another to the highest standards. It's safe to say the front desk at voco Oxford Thames is one full of variety and fun – and that's what makes this duo a Dream Team! 💯
Want to find a career that gives you #RoomToBelong? Click the link here: https://careers.ihg.com/en/
Want to find a career that gives you #RoomToBelong? Click the link here: https://careers.ihg.com/en/
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