Transportation Department still investigating 18 airlines over delayed refunds
The U.S. Transportation Department said it has 18 investigations still open against airlines over complaints they have failed to provide refunds to passengers in a timely manner. The refunds relate to cancellations due to the Covid pandemic.
"The department has devoted considerable time, energy, and effort to securing relief for consumers and holding airlines accountable," a DOT report said.
The department said it has completed investigations against Air Canada and United Airlines and is in the middle of settlement discussions with Air Canada. Earlier this summer the DOT said it was seeking a fine of more than $25 million from Air Canada.
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Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
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