Traveller tells of insurance “hell”
Philippines: Family holed up in hotel room with massive medical bill
A British traveller has told of his “hell” after an insurance company failed to stump up and he was left with a bill of more than £40,000.
Tony Fook, his wife Liza and their four-year-old son are now facing police action because they have been unable to pay their medical bills after they contracted hepatitis A. According to newspaper reports, the family all caught the disease in the Philippine capital Manila but it only became obvious a few days later when they reached the island of Puerto Princessa. Doctors decided to isolate them in their hotel room – and there they have been for the last three weeks.
Mr Fook told the Daily Express: “I signed a contract with the hotel to supply the doctors and nurses to look after us. We have been very ill and the hotel has been very helpful in arranging things. Then, to my horror, the insurance company rang me up and said I was not covered. The police have threatened to arrest me if I do not get this sorted out. I really do not know what is going to happen and we are very scared.” Mr Fook is now in dispute with his insurance company.
Have your say Cancel reply
Subscribe/Login to Travel Mole Newsletter
Travel Mole Newsletter is a subscriber only travel trade news publication. If you are receiving this message, simply enter your email address to sign in or register if you are not. In order to display the B2B travel content that meets your business needs, we need to know who are and what are your business needs. ITR is free to our subscribers.
































Higher departure tax and visa cost, e-arrival card: Japan unleashes the fiscal weapon against tourists
U.S.A. and Israel attacks on Iran impact air movements in the Gulf (Update 1.00pm CET)
Global tourism exceeds 1.5 billion travelers announces UN-Tourism
WTTC global tourism reached record economic impact of 11 trillion in 2025
Marginal increase for New York City tourism in 2025