US Airways to disappear by the fall
The very last US Airways flight could happen as early as this fall, after American Airlines Group announced a 90-day process to combine reservation systems.
The process may begin in July, American said, which would effectively see the end of the US Airways name by October.
US Airways flights will gradually be replaced by American Airlines flights in a single reservations system in what is expected to be one of the most complex parts of the integration process.
"It’s absolutely critical because it’s really the core system for almost every customer-facing transaction that happens at the airline," said Maya Leibman, chief information officer for American Airlines Group.
While US Airways’ flights will disappear from American’s single reservations system at the end of the transition period, US Airways’ colors will still be seen in the air for some time as planes are still be repainted in American’s livery.
A letter sent to travel agents detailed the gradual process and phasing out of US Airways’ reservations designed to ‘ensure a smooth transition.’
The company plans intensive training for thousands of US Airways airport and reservations agents to adjust to American’s new system.
"It’s a complex and kind of hairy process to make it all work seamlessly and that’s why we spent so much time preparing for this event," Leibman said.
The two carriers merged in December 2013 and have already integrated many operations including frequent flier programs, but continue to operate separately.
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Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
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