US hotel websites under the spotlight
Accommodation websites in the US will be put under close scrutiny by a report that is launching in March. The RUSH Report is based on the feedback of around 70,000 consumers who use hotel branded websites. The report is designed to evaluate website performance and user satisfaction. It was developed by New York-based travel and hospitality internet consultants, Hospitality eBusiness Strategies and web consultants, iPerceptions. Hospitality eBusiness Strategies chief e-business strategist, Max Starkov said: “This report provides for the first time a detailed comprehensive picture of both the leisure and business traveller’s online experience and their satisfaction or dissatisfaction with crucial aspects of the hotel’s websites”. According to Mr Starkov, the majority of hotel websites fail to adequately address the needs of the business traveller. He said: “The RUSH Report is an eye-opener. Many of us think that the business traveller is covered. Yet the results show that most hotel websites do not handle this lucrative market very well and deserve no more than a D grade”. The report will be issued annually, and subscribers receive quarterly updates. For more information go to www.hospitalityebusiness.com.
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
ADS PRO 
France prepares for a massive strike across all transports on September 18
Turkish tourism stalls due to soaring prices for accommodation and food
CCS Insight: eSIMs ready to take the travel world by storm
Germany new European Entry/Exit System limited to a single airport on October 12, 2025
Airlines suspend Madagascar services following unrest and army revolt