Visito launches AI agent for hotel bookings via messaging
Visito, a conversational AI platform for hotels, has rolled out AI Bookings, a first-of-its-kind feature.
It enables guests to search, book, and pay for hotel stays directly within WhatsApp or other messaging apps.
It eliminates the need for website logins, forms, or redirects.
Guests can now complete their reservations in a single conversation, even without ever visiting a hotel’s website.
Pormer Sarram, Co-founder and CEO of Visito, said: “With Visito AI Bookings, we’re redefining the direct booking experience for good. Booking a room or service no longer requires navigating websites or juggling passwords. It all happens within a chat, as naturally as texting a friend.”
“For hospitality businesses, it’s a new revenue channel that works 24/7, capturing bookings that might otherwise be lost to abandoned website visits.”
AI Bookings is fully integrated into the Visito platform, meaning guests benefit from real-time updates on availability and pricing, instant confirmations, and secure payment processing
Payments can be handled through platforms like Stripe and Apple Pay.
For hoteliers, the new solution facilitates more direct bookings and reduces reliance on high-commission online travel agencies (OTAs).
It says with fewer booking steps and no need for guests to create accounts, hotels will see lower drop-off rates and higher conversion rates.
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Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
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