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Categories: Agent

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TTNG to address complaints handling after customer satisfaction review

Bev - Mar 22, 2026

An extensive customer service review of the Travel Network Group revealed it was failing to properly handle complaints from its…

breaknewsimg

The Travel Network Group partners with C&M to launch recruitment service

Bev - Mar 22, 2026

The Travel Network Group is to offer members help with recruiting staff as part of their annual membership fee. A…

breaknewsimg

TTNG Training Services Academy to launch in May

Bev - Mar 22, 2026

A Training Services Academy has been launched by The Travel Network Group after a year in development. There will be…

breaknewsimg

Agents find ways to offset burden of credit card fees

Linsey McNeill - Mar 22, 2026

The travel industry was 'confused and let down' by the ban on passing credit card fees onto customers, according to…

breaknewsimg

Five TTNG members share their stories

Bev - Mar 22, 2026

There was a lot of love in the room when The Travel Network Group invited some its members to the…

breaknewsimg

320 jobs to go in latest Thomas Cook cull

Bev - Mar 22, 2026

More than 300 jobs will go at Thomas Cook as it plans to close another 21 stores. Thomas Cook is…

breaknewsimg

Term-time holiday fines almost double

Lisa - Mar 21, 2026

The number of penalties issued for term-time absences mushroomed by 93% to almost 223,000 in 2017/18 compared to the previous…

breaknewsimg

Travelport teams up with JAL for Japanese joint venture

TravelMole Editorial Team - Mar 21, 2026

Japan Airlines has joined forces with travel distribution provider Travelport to establish a new joint venture.  Called Travelport Axess, the…

breaknewsimg

Eurostar tells passengers not to travel until April ‘unless necessary’

Lisa - Mar 21, 2026

Eurostar has advised passengers not to travel to Paris unless absolutely necessary for the rest of the month of March.The…

breaknewsimg

Fewer than one in seven booked last holiday in a travel agency

Lisa - Mar 21, 2026

Half of Brits (47%) have not visited a travel agent in the past 10 years, while two in 10 have…

breaknewsimg

Short Brexit delay ‘bad news for travel’

Lisa - Mar 21, 2026

Theresa May's decision to ask European Union leaders to postpone Brexit for three months is bad news for the travel…

breaknewsimg

Travel Gossip to consult members on joining criteria

Lisa - Mar 21, 2026

Social media forum Travel Gossip has said it will ask members whether they think its policy of not allowing unbonded…

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