Success of the web forces call centre closures
- Feb 18, 2025
British Airways says increased internet bookings are behind the closure of two call centres, which will result in 400 job…
Categories: Agent
ABTA to take action against agency scam
- Feb 18, 2025
ABTA will be taking action against a company that is claiming to sell holidays on behalf of operators including First…
Agents ‘missing out’ on extra commissions
- Feb 18, 2025
Agents should unlock the potential commission earnings of selling more add-ons like attractions, according to a trade-only ticket specialist. Encore…
Travel Stockwatch
- Feb 18, 2025
Despite rising markets, there were few soaring performances among travel and tourism shares yesterday. The FTSE 100 index gained 53.4…
TravelMole Interview: Sam Nee, senior director, Asia Business Development, Viking River Cruises
David - Feb 17, 2025
The Los Angeles-based Viking River Cruises in March will become the first western company managing cruises in China, according to…
Police called in to investigate ABTA fraud
- Feb 17, 2025
An ABTA employee has been suspended pending a police investigation into fraud totalling six-figures. ABTA spokesman Sean Tipton told TravelMole:…
Comment by J.Skidmore: Government must act on bonding
- Feb 17, 2025
The recent collapse of Jetmagic, which left 400 people stranded abroad, again highlighted the need for radical changes in the…
Web sales boost bmibaby carryings
- Feb 17, 2025
More than 90% of bookings for no-frills carrier bmibaby in January came through its website, latest figures show. The budget…
TravelMole Interview: Bruce Bishins, president, GENESIS
- Feb 17, 2025
Travel agents using Hamlet have a major new tool to differentiate themselves from on-line airline ticket buyers, according to Bruce…
Are technology companies a friend or the enemy?
- Feb 16, 2025
CIMTIG Debate Special: Operators say they are not threatened by technology companies that are crossing the line. The issue of…
Prosecutors seeking damages from travel company
David - Feb 16, 2025
A hearing has been set for 27 February in Kansas to consider a motion by prosecutors seeking almost $900,000 in…
TravelMole Interview: Andrew Poulton, director of strategic marketing, Radisson Seven Seas Cruises
David - Feb 16, 2025
Radisson Seven Seas Cruises plans this year to add a booking site just for agents, says Andrew Poulton, director of…
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