Call centre service not good enough, claims research
The travel industry is "delivering poor telephone customer service" according to a survey by Indigo Call Centres.The research looked at…
The travel industry is "delivering poor telephone customer service" according to a survey by Indigo Call Centres.The research looked at…
Galileo has taken some of the work out of booking private fares by adding a new feature to its Agency…
A new accessibility rating system is to be implemented in the UK so that disabled travellers will have clear information…
Maximising socio-economic benefits for local communities from tourism ventures while still maintaining the quality of the environment, is the major…
Holiday Hotels, the new travel company from the Holiday Autos Group, was launched today.The 'accommodation only' service offers travel agents…
According to Sabre, European travel agencies are showing increased levels of interest in tools that will help them exploit the…
MyTravel has attempted to reassure the City about its future prospects by issuing a trading statement pointing out that it…
The American Society of Travel Agents has joined the list of influential organisations fighting the rejection of a new Passenger…
An increasing number of US travel agents are quitting airline sales because they are unable to make enough money out…
Business travel agents are the best source for finding the cheapest airfares in the US, according to a new study.Topaz…
Airtours Holidays managing director Seamus Conlon (left) is banking on his new controversial pricing policy to sell more packages early…
MyTravel Group has announced that ex-Telewest boss Philip Jansen is to head up its European operations.Mr Jansen who was formerly…