It’s green, small and home to brown bears
Diane - Oct 23, 2026
Next year's ABTA Travel Convention is to be held in the city of Ljubljana in Slovenia. The event will be…
Categories: Agent
TUI’s high street technology challenge
Bev - Oct 23, 2026
Getting Thomson high street agents to embrace new technology is the biggest leadership challenge for TUI's new customer operations director.…
Travel sector needs more outside talent
Bev - Oct 23, 2026
The travel industry needs to do more to attract talent from outside the industry, according to Advantage Travel Centres MD…
Commission breakthrough at Thomas Cook
Cheryl - Oct 22, 2026
Thomas Cook has launched an innovative tracking program that will see its agents paid commission even if their customers opt…
Commission break-through for Thomas Cook staff
Bev - Oct 22, 2026
Thomas Cook has launched a new tracking scheme which will see its high street agents paid commission even if their…
Conversion rates soar as Thomas Cook adds Q&A feature to its website
Bev - Oct 22, 2026
Thomas Cook has seen online booking conversions more than double since it launched an 'Ask & Answer' feature on selected…
Outlook more upbeat at ABTA Convention
Bev - Oct 22, 2026
Business confidence in travel industry has turned a corner in the last 12 months, according to the speakers and to…
Don’t forget the oldies, says trend expert
Bev - Oct 22, 2026
The elderly market should not be forgotten, claims trend expert Dr Graeme Codrington. Under the title 'Tides of Change' at…
Industry told to move with the times
Bev - Oct 22, 2026
The travel industry needs to adjust its product to cater for the new modern family and ethnic groups, ABTA delegates…
Agents failing to understand their customers
Bev - Oct 21, 2026
Many travel agents and operators are still failing to understand their customers and to find them better holidays, according to…
Brits ‘cautiously optimistic’ about holiday spend next year
Bev - Oct 21, 2026
Nearly one in five customers is expecting to spend more on their holiday next year, according to an ABTA report.…
JTG unites on the Gold Coast
Ian Jarrett - Oct 21, 2026
Jetset Travelworld Group's (JTG) 2013 Frontliners Consultant Conference will take place at the Gold Coast Convention & Exhibition Centre from…
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