Traditional service values still key to travel consumers, poll reveals
Almost half of customers of travel companies want an agent to talk to while completing online transactions, new research shows.…
Almost half of customers of travel companies want an agent to talk to while completing online transactions, new research shows.…
Galileo UK and Ireland managing director Jason Clarke launched a vigorous defence of GDS’s after questions were again raised over…
More than 120 new exhibitors have signed up for this year’s World Travel Market. WTM will see an increase of…
The removal of computer reservations system safeguards as part of planned deregulation in Europe could turn agents into “mere dealerships…
The UK arm of US online travel offers firm Travelzoo has gone live. The company is offering a weekly email push…
Kayak.com launched its “Every Hotel on Earth” program. Said Steve Hafner, CEO and co-founder: “Consumers are entitled to see all…
Cosmos has warned agents they are playing a dangerous game by dabbling in tour operators as the company revealed it is…
Qantas Deal Manager, a new corporate travel system capable of tracing and managing contracts with existing commercial customers announced yesterday…
An end to “indiscriminate” hotel fam trips for agents but prompt payment of commissions to the trade by hoteliers have…
With US demand decreasing, US online travel agencies such as Expedia and Orbitz are more often looking to the European…
United Airlines and Cendant Travel Distribution Services launched United GoBusiness, a travel management program designed for mid-size companies. Said Graham…
Two-thirds of North American hotels now offer broadband services. It now represents two-third of the total properties worldwide, says In-Stat.…